
Greg May Honda
Waco, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Not good Pat Scheumack Bought 2 cars from him. Last one when through 3 battery's in last than 2 year.I had to pay 170.00 for the last one because l was out of town. They wil Bought 2 cars from him. Last one when through 3 battery's in last than 2 year.I had to pay 170.00 for the last one because l was out of town. They will not reimburse me. The car had a short in it. Took car back to them to fix it but they couldn't. Took the 2015 Fit to Cloe Bay and they found the problem and fixed it. I would like my money back. More
Incomplete and rushed service This dealership closes at 3 pm on Saturdays. I made an appointment online for 1 pm, and was told when I arrived they may not be able to complete all t This dealership closes at 3 pm on Saturdays. I made an appointment online for 1 pm, and was told when I arrived they may not be able to complete all the service needed on my car due to the fact they close at 3 pm (the services my car needed were listed on my appointment request, but they never said anything about not being able to complete them all when I made my appointment). They called me at 2:30 and said everything was done and good to go. After paying and going through the stack of paperwork they give you, I noticed multiple "red" ratings on the diagnostic test they did on my car. None of these issues were communicated to me when I picked up my car up. The entire experience was rushed, and it felt like they just wanted to close up shop and go home. I've never heard of a car dealership service center closing at 3 pm on a Saturday. I have used multiple Honda dealerships across the country, and this is the only one that closes so early. Now I'm searching for a reputable place to take my car yet AGAIN in order to address the "red" issues Greg May Honda found. More
Backstabbers, liars, deceitful awful place. Worst place ever. I bought a used BMW 335i there after three days of having the car the engine blows a piston and after taking it back to the dealersh Worst place ever. I bought a used BMW 335i there after three days of having the car the engine blows a piston and after taking it back to the dealership, they told me they would send it off and have it checked. They loaned me a car and after going through four different loaners and getting updates they told me that they would take care of it. After TWO AND HALF MONTHS LATER out of the blue they tell me that they are not going to fix my car. They waited so long to tell me they were not going to fix it that my car has been sitting at a mechanic shop for two months before they told me anything. I will NEVER take my business there again. My lawyer told me that they just got over a lawsuit for the same the reason, the only thing different was that it was a camero that ended up in a personal injury. NEVER GO HERE!!!! More
Liars and/or incompetents They did not fix my car but they don't mind keeping what I paid them. They have no desire to fix their screwup, either. They won't see another cent fr They did not fix my car but they don't mind keeping what I paid them. They have no desire to fix their screwup, either. They won't see another cent from me. More
2 1/2 hr wait for oil change, WITH appt We purchased our Honda Odyssey new from this dealership 7 years ago. Initially we had great service, then we moved away, and a year ago we moved back We purchased our Honda Odyssey new from this dealership 7 years ago. Initially we had great service, then we moved away, and a year ago we moved back to the area. Either the service here has nosedived or there is an inverse correlation between the age of your vehicle and the service provided.... I needed a routine oil change. I made an appointment which I had to cancel, and thereafter twice tried to get it done (once by first making an appointment, the other by just showing up at a given time; both methods at the dealer's prompting). Both times the wait was too long & they recommended that I make an appointment for a later date, which I did. Again, this appointment was made at their prompting to "avoid a long wait" (with 2 kids in toe) and to avoid having to use the courtesy shuttle (which I told them I had no problem using). They said the oil change usually takes "about an hour." Today, the kids and I appeared for our 8:45 AM appointment. There were long lines of vehicles out the door., but I took heart knowing I had an appointment... Ha!!! 2 1/2 hours later they finished.. At the two hour mark we asked about a courtesy shuttle and were told "it's not here...." Any mom who sits with young kids at appointments understand the predicament. I would gladly have taken the shuttle home immediately (and left the van there all day) had that been offered or an expected long wait explained. Neither happened. Moreover, I was told I need four new tires soon. It has brand-new top-of-the-line Michelin tires that are less than three years old on it. And this van only ever has been serviced by a dealer.... Customer service matters. We plan to upgrade our van soon. It won't be here. Goodbye Greg May Honda. More
Incompetent We came in for a ignition replacement. We also chose to pay extra to have all the locks switched out and fitted to the new key. When we came to pick u We came in for a ignition replacement. We also chose to pay extra to have all the locks switched out and fitted to the new key. When we came to pick up the car, they told us that only the driver door lock could be switched for the price we paid, but that's not what they told us initially. After the repair was done and we were driving back home 4 hours away, we came to find out that they had busted our cruise control from their ignition replacement so now our cruise control does not work at all. I would not recommend going to Greg May Honda for repair services. More
2016 CRV Touring My wife and I were fortunate to meet salesman Brian M. at the Loop 340 location. He was kind, knowledgeable, listened to our wishes; ultimately provid My wife and I were fortunate to meet salesman Brian M. at the Loop 340 location. He was kind, knowledgeable, listened to our wishes; ultimately providing us the best vehicle for our needs. Ask for Brian if you want a hassle-free experience and a great deal on a new or used vehicle. More
First Service oil change and tire rotation for my new Honda I took my Honda in for the 1st oil change and tire rotation. The young man who met me at the service area was very warm and personable making me feel I took my Honda in for the 1st oil change and tire rotation. The young man who met me at the service area was very warm and personable making me feel welcome! I was given a ride to work and picked up at a time convenient for me. That's great customer service. More
Great Experience at GM Honda Very good experience. I feel we got a good price on our CRV. Response to our needs - always very prompt. New key after lost key was a nice surprise... Very good experience. I feel we got a good price on our CRV. Response to our needs - always very prompt. New key after lost key was a nice surprise... Thanks! Glenn More
They have their employees posting posting xxx reviews, LOL I was glancing at my review of Greg May Honda on another site, Kyle Binner their General Manager is posting 5 star reviews about the dealership. Not o I was glancing at my review of Greg May Honda on another site, Kyle Binner their General Manager is posting 5 star reviews about the dealership. Not only do they lie and are unethical in their business practices they did over $ 7000. in damages to my 2015 Honda Odyssey while it was in for a simple warranty repair, I sent them a demand letter certified mail in November 2015 and they refuse to pay for the repairs needed. I am going to sue them for the damages. I read all the reviews posted concerning this dealership...but having YOUR own people post xxx reviews is the lowest thing I could imagine. More