Greg May Honda - Service Center

What Family and Customer Service Is All About I have been in Waco, Texas since January of 2019 and have set my sights on Greg May Honda ever since I moved here to have mine and my wife's vehicles I have been in Waco, Texas since January of 2019 and have set my sights on Greg May Honda ever since I moved here to have mine and my wife's vehicles serviced only at Honda. I can honestly say I have made the right choice in choosing this dealership. They treat you like family more than just a customer in service and in sales! Trey is my go to Service Advisor whenever I need my vehicle serviced. He is personable, friendly, and knows what customer service is about! Also props to his superior, Trent Fedro, the Service Manager. I have loved every interaction I had with him. Personable, outgoing, and takes care of his employees. So much so, that I hope to join the team and work under Trent one day soon! Also shoutout to JR Nugent in the sales department. I have been talking to him often when waiting for my vehicle to be serviced, and he is very easy going, personable, and really cares about making sure you get into the right car at the right payment rather than just worrying about a sales quota or just getting you into a car. I will be buying my next Honda from this gentleman later this year or early next. Really quality guy! More

The service department was excellent for getting my vehicle repaired. But I wasn’t confident in my vehicle so we chose to exchange for a newer one. vehicle repaired. But I wasn’t confident in my vehicle so we chose to exchange for a newer one. More

Great job by these guys. Great communication. Awesome customer service. They kept me in the loop on the issues they found with my car and fixed it fast and got my car back to me within the day!! customer service. They kept me in the loop on the issues they found with my car and fixed it fast and got my car back to me within the day!! More

I have had three service visits since the first of the year. All the staff at Greg May have been very efficient, friendly and professional. year. All the staff at Greg May have been very efficient, friendly and professional. More

Nice people.greatservice .thanks .very helpful customer service nice driver to drop home and came quick to pick me up in a nice ac oddsey service nice driver to drop home and came quick to pick me up in a nice ac oddsey More

Service and the service department was wonderful..However I was shocked to see the employees not social distancing on the showroom floor. At least they should wear a mask when in close proximity of one anoth I was shocked to see the employees not social distancing on the showroom floor. At least they should wear a mask when in close proximity of one another. More

We had great service Thursday at your dealership. It was all handled professionally. We are very satisfied with the work performed. Thank you very much all handled professionally. We are very satisfied with the work performed. Thank you very much More

My experience with Honda service was very good they took me in as quickly as possible to get the service done right for my vehicle me in as quickly as possible to get the service done right for my vehicle More

Battery repair All service reps are great. Alan is my go-to man. He is excellent and always takes care of my car. My battery was dead and they got my car running i All service reps are great. Alan is my go-to man. He is excellent and always takes care of my car. My battery was dead and they got my car running in no time. Also floor sales staff in sales are really nice and friendly. Thanks for always accommadating me no matter what, Alan, a low tire, whatever.... You are always ready to help. More

Service Christina was very personable and friendly. She asked what my needs where, which was servicing and safety inspection. She kept me informed of progre Christina was very personable and friendly. She asked what my needs where, which was servicing and safety inspection. She kept me informed of progress and informed of future needs. I was able, in good time, to get one of the items completed. Upon completion she went over all items completed. Thanks! More