1,900 Reviews of Greg May Honda - Service Center
Brought my vehicle in for service, told me might take a while so caught the shuttle home and less than 2 hrs later got a call that my vehicle was done Mr Bracken was nice and courteous as always. Everyth while so caught the shuttle home and less than 2 hrs later got a call that my vehicle was done Mr Bracken was nice and courteous as always. Everything was done to satisfaction .Been having service here for many years -wouldn’t think of goin any place else. More
Brought my 2013 Honda Civic to Greg May Honda for a recall for the airbag on July 15, 2024. I was assured that there would be no cost since the error light came on for the technician and it was under recall for the airbag on July 15, 2024. I was assured that there would be no cost since the error light came on for the technician and it was under a recall notice that Honda repeatedly sent to me by mail. Not only did it take 4 days for Honda to figure out the issue, but when we got our care back on July 19, 2024, we were charged a $170 diagnostic fee because they said the check airbag light was for the drivers side not the passengers side. Only the passenger side was covered under warranty. Yet there is no way to tell which side it is for when you see which side the error was for when the light came on. If I had been told there was a chance this wouldn't be covered, I would've never left my car there for 4 days and paid to rent a car during that time. This is very deceptive business practice and absolutely should not have taken 4 days to determine which side the issue was on. I have been a loyal Honda customer for years and am getting ready to give this Honda Civic to my daughter for her first car and buy myself a new car. I was actually planning to buy a new car from Greg May Honda this fall and now am not sure I will if this is how Honda treats customers. More
We’ve done business with Greg May twice now, along with having all services done with them and it’s always an amazing experience! having all services done with them and it’s always an amazing experience! More
Efficient and solid work. Good communication and a big help! WIll be back again to this service center. Good communication and a big help! WIll be back again to this service center. More
Always have a good experience at this dealership customer service and associates are always there to hear you and service department is fast and efficient service and associates are always there to hear you and service department is fast and efficient More
Efficient and thorough. The service department employees were courteous and got to me very quickly. The service department employees were courteous and got to me very quickly. More
Good schedule slot to get timely service while waited for alignment and TX vehicle inspection alignment and TX vehicle inspection More
The service employees were kind and helped me figure out what I needed to keep my car maintained and insured. I received timely updates and the service was completed well before my requested time. what I needed to keep my car maintained and insured. I received timely updates and the service was completed well before my requested time. More
Christina Rosati was very knowledgable and prompt in getting our 2016 CRV serviced. We’ll be back! getting our 2016 CRV serviced. We’ll be back! More
My car needed an oil and filter change and it was done in short time frame getting me on the road again. short time frame getting me on the road again. More