Greg May Honda - Service Center

My repairs were done correctly and very quickly.Also my My repairs were done correctly and very quickly. Also my car works perfect. Trey in customer service was very nice and very attentive to details. My repairs were done correctly and very quickly. Also my car works perfect. Trey in customer service was very nice and very attentive to details. More

Always a wonderful experience! I travel from Dallas to Waco for the guaranteed great experience. The team are always pleasant, courteous, and knowledgeable. They rock. Waco for the guaranteed great experience. The team are always pleasant, courteous, and knowledgeable. They rock. More

great service service was great, fast repair, I don't believe they did the multi point inspection but that is not the service advisor fault. I know I need front tir service was great, fast repair, I don't believe they did the multi point inspection but that is not the service advisor fault. I know I need front tires and they marked them green. great price. will go back for future work. More

No Covid-19 precautions observed here I was pleased with courteous staff and with the prompt service, although I did have an appointment. I was surprised that no precautions were seen to I was pleased with courteous staff and with the prompt service, although I did have an appointment. I was surprised that no precautions were seen to be taken by anyone who worked there. The person who I dealt with did not wear a mask and the person who took my car and brought it back did not wear a mask. There was no mention of using disinfectant wipes, which seems that it should have been a minimum responsibility for the business. Very disappointing! More

Great service and kind staff I usually hate going to the dealership but this experience was great. The staff was really kind and helpful. I plan to return for more services when I usually hate going to the dealership but this experience was great. The staff was really kind and helpful. I plan to return for more services when needed. More

Prompt service. Car was ready when promised. Service employees were friendly and polite. Called me by name when I called and came into the shop employees were friendly and polite. Called me by name when I called and came into the shop More

This rating applies only to the service department. I bought my Honda civic on March 4 of this year and soon after buying it I noticed that it had a very slow leak (Losing about 10 to 15 psi over the cou bought my Honda civic on March 4 of this year and soon after buying it I noticed that it had a very slow leak (Losing about 10 to 15 psi over the course of an entire week) in the front passenger tire. I refilled it several times myself but when the leak kept recurring I took some time off work to bring it in to the dealership, as fixing leaks is supposed to be covered by my warranty. I told the people at the service desk which tire was leaking and about how long it took for it to leak down. After looking at it they said they could not find a leak but that they would keep the service ticket open and instructed me to bring it back in the next time that it bled down, and they would repair it then. The same tire bled down and I refilled it a few more times before I could get the time off work to come in to get the tire repaired. This time when I brought it in the service tech came out and told me that my tires were all different types and were all in poor condition, some more than others. He said that I should get all four replaced. This being only only two months after purchasing the vehicle (And only 210 miles by the odometer). I asked why they had sold it to me with tires that were in need of replacement on it. To which he replied that the “vehicle is purchased as is”. I am extremely unhappy with the fact that I’m being told I need to spend $649.73 to replace tires on a car I bought two months ago. More

Great service, friendly smiling faces willing to help and answer any questions you have! Service was excellent would suggest that everyone in need of service take their car to Honda for service!!! answer any questions you have! Service was excellent would suggest that everyone in need of service take their car to Honda for service!!! More

Great experience! I came in for an oil change, but ended up needing tires too. They said they could get the tires in an hour, so instead of waiting there, they have I came in for an oil change, but ended up needing tires too. They said they could get the tires in an hour, so instead of waiting there, they have a driver that took to me to a shopping center and dropped me off, then they came back and picked me up when my car was done. Everyone was friendly and it was a great experience! More

Great service even though the quote given over phone was much less than the actual cost. I had to split my payment between my credit card and my bank account. Senior Citizen life is hard enough much less than the actual cost. I had to split my payment between my credit card and my bank account. Senior Citizen life is hard enough More