Greg May Honda - Service Center

Needs improvement I recently bought the 2018 Honda in November. If dealership had done certified inspection, why was it not noticed that safety belt did not work in bac I recently bought the 2018 Honda in November. If dealership had done certified inspection, why was it not noticed that safety belt did not work in back passenger seat. You were quick to help resolve. However, your system had old contact info from years ago so it took me calling back after a few weeks to get problem serviced. Afterwards I had erroneous charges on my account that was only resolved with putting owner refuses recommended service in order to not be charged. So account reflects inaccurate info. My tags that were suppose to be in 2 weeks, I never got a call about. A month later I called to check on them and was dismissively told “Oh yeah, you can come in a get them or we can mail them to you”. No follow up from dealership after purchase other than a survey by email. I will say that the quality of service has went down since my last purchase from this dealership. I got a lot better service and follow up from the Chevrolet dealership of my last vehicle. I’m disappointed. More

Superb service! Diagnosis made at 4pm for timing belt and spark plugs on my 2012 Odyssey. But I needed the car for a 7am airport run. Two master techs working upper Diagnosis made at 4pm for timing belt and spark plugs on my 2012 Odyssey. But I needed the car for a 7am airport run. Two master techs working upper and lower issues had it all completed by 6pm. Very grateful for the extra effort! More

warranty work Had back windshield wiper not working and took in and had it repaired. Got it back when expected and work was complete. service dept. did a good job Had back windshield wiper not working and took in and had it repaired. Got it back when expected and work was complete. service dept. did a good job. More

Oil change and needed rear windshield wiper fixed. Oil change and tire rotation done. Have to reschedule wiper work. I hope it is warranty work. Have it rescheduled for Monday at 8:00am. Oil change and tire rotation done. Have to reschedule wiper work. I hope it is warranty work. Have it rescheduled for Monday at 8:00am. More

Foil replacement Our experience was handled professionally and well done. The part order was completed within a day and installed the next day. We were very impresse Our experience was handled professionally and well done. The part order was completed within a day and installed the next day. We were very impressed. More

Oil change The work performed on my car is completed in a timely manner. Waiting room is comfortable. Employees are friendly. Usually can get an appointment wh The work performed on my car is completed in a timely manner. Waiting room is comfortable. Employees are friendly. Usually can get an appointment when it is convenient for me. More

Reliable Trust them to take care of our Honda in a timely, appropriate, reliable, knowledgeable manner. All prior work remains proven & effective thus far. We Trust them to take care of our Honda in a timely, appropriate, reliable, knowledgeable manner. All prior work remains proven & effective thus far. We love our Honda. More

No title I scheduled online oil and filter change. When I checked in I was told online scheduling is for those who want a ride somewhere and I planned to wai I scheduled online oil and filter change. When I checked in I was told online scheduling is for those who want a ride somewhere and I planned to wait. I said I did not want tires rotated. It seemed to take longer than normal so when I checked status I was told my tires were being rotated. I said again that I did not want that. Service experience was not as good as usual. More

Top Notch Customer Service The service/tech team at Greg May Honda is incredible! They are all friendly, caring, authentic people that do a good job taking care of my car as wel The service/tech team at Greg May Honda is incredible! They are all friendly, caring, authentic people that do a good job taking care of my car as well as explaining things to me and not being pushy about getting certain things done. Allan deserves top recognition for customer service as he truly provides the best car service experience I have ever had at any dealership/shop and he really cares. He goes above and beyond to accommodate customers, even when they take out their frustrations on him. I notice how he consistently keeps his cool, always treats others well, and knows most customers by name and makes you feel welcome. Allan and the service team work quickly but get the job done right. I appreciate them so much! More

Timely and Efficient during the Holidays! Efficient and timely service during the holidays. Thank you Greg May Honda! I still had time to run the rest of my Saturday errands on the Saturday be Efficient and timely service during the holidays. Thank you Greg May Honda! I still had time to run the rest of my Saturday errands on the Saturday before Christmas. More