Greg May Honda - Service Center

Well done. The work was done quickly and professionally, This was appreciated since I had not made an appointment for service as one of my headlights had burned The work was done quickly and professionally, This was appreciated since I had not made an appointment for service as one of my headlights had burned out. More

Service at this dealer was delivered and completed promptly as promised. I have bought at least 6 cars from this dealer in the last 20 years. promptly as promised. I have bought at least 6 cars from this dealer in the last 20 years. More

Great Service Very pleased with the service dept. and the quick service. Everyone is very friendly and was very knowledgable. I would recommend this service dept Very pleased with the service dept. and the quick service. Everyone is very friendly and was very knowledgable. I would recommend this service dept. to everyone. More

Customer Service could be better The work was completed in the 3 hour timeframe they gave me, but customer service wasn't great. I had to drive from 45 minutes away, with my young ch The work was completed in the 3 hour timeframe they gave me, but customer service wasn't great. I had to drive from 45 minutes away, with my young children in tow, and my appointment was at noon. They told me they offered a shuttle service to take you somewhere while your car was being worked on, so I figured I would have them drop us off at a local restaurant for lunch - but I ended up having to wait an hour and a half in the lobby before this kid finally walked up and asked if we needed a ride. After the first hour I went back to the front desk where someone said "He still hasn't got you? I'm so sorry about that." And then I sat some more for another 30 minutes, with my 2 small children, in the lobby, in front of a service desk teeming with people, and no one came up and told me why it was taking so long or said anything at all to me. When we finally got in the van, the kid started driving off before I had time to finish buckling my children up, and didn't offer any help or tips with one of the seatbelts that was disconnected that I had to figure out. I called the dealership after we were done eating to make sure someone was going to pick us up at 2:30 like I had written on the form they asked me to write on, and the man who answered said my car was done but he didn't even know that I wasn't at the dealership and had been looking for me. He said someone was on their way to get me now and someone would go over some service suggestions for my car when I got there. When he picked us up the kid again started driving off without me being able to get my kids buckled up. I got back to the dealership, and everything went fine, but no one went over any recommended services - I was just handed a packet with several pages of service suggestions but I'm not sure what is recommended maintenance or if there is something actually wrong with my car. Given, I didn't ask anyone, but I just expected better customer service from a place like this. More

Everybody is great, especially Alan! Best Honda service department in central Texas. Alan made sure that I was informed and have a thorough diagnostic and repair! Parts had to be ordered, Best Honda service department in central Texas. Alan made sure that I was informed and have a thorough diagnostic and repair! Parts had to be ordered, but I was able to return within a few days to complete the repair. Thanks again. More

We like the dealership, but their weakness is the service department staff and system. Wait is too long; sign-in seems useless; doesn’t matter whether you’ve made an appointment or not! department staff and system. Wait is too long; sign-in seems useless; doesn’t matter whether you’ve made an appointment or not! More

Service was awesome. Very timely manner completed. The staff was very friendly and I would recommend all my friends with cats to get serviced there. staff was very friendly and I would recommend all my friends with cats to get serviced there. More

Best service department in central Texas! Allen and the crew always make sure that you are informed and have a thorough diagnostic and repair! KUDDOS crew always make sure that you are informed and have a thorough diagnostic and repair! KUDDOS More

Excellent!!! The service is perfect! The people are nice! The environment is clean and nice for me to wait for my car there. I will definitely recommend Greg Ma The service is perfect! The people are nice! The environment is clean and nice for me to wait for my car there. I will definitely recommend Greg May Honda to my friends! More

Greg May Honda The staff were [polite and courteous, and finished all of the work in less than 55 minutes. The work included an oil and filter change, a tire rotatio The staff were [polite and courteous, and finished all of the work in less than 55 minutes. The work included an oil and filter change, a tire rotation, and a new air filter. More