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Greg May Honda - Service Center

Waco, TX

4.6
1,886 Reviews

1,886 Reviews of Greg May Honda - Service Center

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December 02, 2023

We had excellent service. They are always very helpful and communication is great. Thank you. More

by PeppyBaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

Greg May Honda responded

Hi, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 01, 2023

We were charged $155 to diagnose a bad alternator? ? I asked to at least charge the battery so we could drive it home. 8 years as a loyal customer with the hope of getting a durable vehicle and good se More

by SSMITH73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Bracken
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

Greg May Honda responded

Hi, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (254) 420-4740. We look forward to hearing from you.

November 29, 2023

The service is good as usual. I don't have any issues with them. Keep on! More

by ZHANGWEN0324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

Greg May Honda responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 28, 2023

My service manager followed up! I needed a key copy and part was in back order. More

by CharlesTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Greg May Honda responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2023

I asked for the 21 pt check. My battery was deemed dead because of a small amount of corrosion on the negative post. I question if all the other problems were real, ie air filte More

by CAROLAKING23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany Hogan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Greg May Honda responded

Hi, we regret to hear that you are displeased with your recent experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (254) 420-4740 so we can work towards a resolution.

November 17, 2023

I worked with AJ and he was amazing! ! He saw immediately that I knew what I wanted and worked to get it for me. When I told him I was going out of the country of vacation during the time More

by ray8825
Recommend Dealer
Yes
Employees Worked With
Bart Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander “AJ” Johnson
Nov 29, 2023 -

Greg May Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Greg May Honda. Please don't hesitate to reach out if there's anything additional we can do for you.

November 10, 2023

Love the online scheduling for service. Have always had success in setting up the appointment. More

by Alex Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Matthys
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Greg May Honda responded

Hi Alex, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 10, 2023

Christina is absolutely the best! I would give her a lot more stars if that option was available! More

by djpike3
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Greg May Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Greg May Honda. If you have any further questions, please give us a call. We're always happy to help!

November 09, 2023

I have appointment 9am30 . But 3pm45 they start đó for my car . I call set up appointment why your want set up 9am30 ? Recall service free your dealer do like that ? Free waiti More

by hoanhi2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany Hogan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Greg May Honda responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (254) 420-4740 at your earliest convenience to discuss how we can turn your experience into a positive one.

November 08, 2023

Christina always delivers. She fits you into the schedule in a seamless and prompt manners. She advises about price increases and gives you options. More

by ronald.s.stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Greg May Honda responded

Hi Ronald, we're happy you found our staff to be so supportive during your experience here at Greg May Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!

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