Greiner Ford of Casper

Service dept. Had F-150 in for repair to throttle/solenoid. Went flawlessly. Ryan was my service rep. He was as always terrific. Always very friendly and profess Had F-150 in for repair to throttle/solenoid. Went flawlessly. Ryan was my service rep. He was as always terrific. Always very friendly and professional. More

Great, dependable service James Swanson knows we need our vehicles in & out ASAP. He always keeps that in mind for us & delivers on it. Always great working with him. James Swanson knows we need our vehicles in & out ASAP. He always keeps that in mind for us & delivers on it. Always great working with him. More

very good Always willing to help and very punctual and love that you have a pick up and delivery vehicle option for your customers to use. Will continue to sup Always willing to help and very punctual and love that you have a pick up and delivery vehicle option for your customers to use. Will continue to support this dealership. More

Great Service I purchased my Ford Explorer from Greiner Ford and have taken it there for almost all of the service and any needed repairs. The personnel are friend I purchased my Ford Explorer from Greiner Ford and have taken it there for almost all of the service and any needed repairs. The personnel are friendly and professional. They diagnose the problem and work to fix it as quickly as possible. I truly appreciate Ryan Brodrecht, assistant service manager, whom I have worked with for the past ten years. You are treated like a friend, not just a customer. More

2013 Ford Escape We would like to Thank Rick Moore for calling us back when he saw the Ford Escape was on the lot. The other members at Greiner Ford also treated us We would like to Thank Rick Moore for calling us back when he saw the Ford Escape was on the lot. The other members at Greiner Ford also treated us well... Thanks More

Prompt thorough service A long way from home(Pa) and received prompt service that was as if I was an old friend. Found the problem and had me on my way in less than an hour. A long way from home(Pa) and received prompt service that was as if I was an old friend. Found the problem and had me on my way in less than an hour. More

They took care of my truck quickly I took my 2015 F150 in for a service. The service department quickly took care of it. They pulled to around and had it ready for me when I arrived to I took my 2015 F150 in for a service. The service department quickly took care of it. They pulled to around and had it ready for me when I arrived to pick it up. More

New battery in the Quick Lane Fast and efficient, and my service advisor even found some coupons to make it inexpensive! Besides that, there was a great book on Wyoming citizens in Fast and efficient, and my service advisor even found some coupons to make it inexpensive! Besides that, there was a great book on Wyoming citizens in the waiting room, and I was engaged for my whole wait time. More

You are a Life Saver! After fighting with the engine light that came on due to my car overheating, with several "friends" that kept telling me it "might" be this and it "mi After fighting with the engine light that came on due to my car overheating, with several "friends" that kept telling me it "might" be this and it "might" be that, I finally brought it in to you. I had pretty much figured out what it wasn't so when I gave the technician the information he got right on it. the next day he called me and told me that I was right! thank you for believing in me and checking it out before charging me more than I needed to pay. The engine light is off and the car is working great again! Thank you Ryan! More

Greiner's Service Cares Enough To Listen! “FIRST of ALL, this repair was very difficult because the symptoms were very intermittent AND more than one component was faulty. I have great respect “FIRST of ALL, this repair was very difficult because the symptoms were very intermittent AND more than one component was faulty. I have great respect for Greiner Motor's service team because of my own electro-mechanical and electronic systems service career. The technician(s) read and appreciated my explanations of the symptoms and failure modes. Since the heater/air conditioner system would not SHUT DOWN for them at first , I was allowed to drive the Grand Marquis until it did. Then I wrote down everything I could observe about visible and audible indications, especially answering questions provided by the technician and the Assistant Service Manager. The finished repair has provided us with a properly functioning "dream car" again. We do not need to list any areas of improvement.” More