Greiner Ford of Casper
Casper, WY
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Great service with a super attitude! We recently purchased a 2015 F150, love the vehicle. After only 27 miles a code came up on dash something about checking Brake system? The first time We recently purchased a 2015 F150, love the vehicle. After only 27 miles a code came up on dash something about checking Brake system? The first time we brought truck in nothing registered. Brought the vehicle in to Greiner when the code was showing they place it on a machine to get a code for repair. After 5 hours of searching finally contacted Ford located the problem and replaced the part under warranty. Super people to work with, never saw one sign of frustration only dedication and determination to get the problem for us fixed. More
Never had a problem with them. There friendly and helpful. They we all ways willing to help you. When there is a problem with your vehicle. They tell what to do and how long it woul There friendly and helpful. They we all ways willing to help you. When there is a problem with your vehicle. They tell what to do and how long it would take to fix it. More
great service in a timely manner took care of my car in a timely manner and when finished explained what they had done and what needs I might have in the future. took care of my car in a timely manner and when finished explained what they had done and what needs I might have in the future. More
Thanks for the service Went in for a oil change fuel and air filters. Service writer was friendly and easy to get along with. He went over the service check sheet after it w Went in for a oil change fuel and air filters. Service writer was friendly and easy to get along with. He went over the service check sheet after it was completed. More
Friendly salesman. Knew just what I wanted in a truck Salesman was friendly and knew want I wanted in a truck. The only thing was that they didn't have a extra key for the truck and didn't offer to have o Salesman was friendly and knew want I wanted in a truck. The only thing was that they didn't have a extra key for the truck and didn't offer to have one made for me. More
Pleasant experience Low key, customer friendly and no high pressure sale. Both sales people involved worked to find the vehicle we wanted and provided a trade package for Low key, customer friendly and no high pressure sale. Both sales people involved worked to find the vehicle we wanted and provided a trade package for our used vehicle that was fair. closing the deal was a good experience. More
factory recall Nice fast service and everybody was nice to talk to car was in and out the same day as they said it would thanks chris Nice fast service and everybody was nice to talk to car was in and out the same day as they said it would thanks chris More
oil change, advised battery was low voltage. Service Department was caring , let me know the bring it back to check battery. Servic for oil change was back close to time needed. Thanks Service Department was caring , let me know the bring it back to check battery. Servic for oil change was back close to time needed. Thanks More
nail in tire...everything checked out They were wonderful and so helpful. They took care of my nail in my tire and checked all pressures and all tires and breaks and even washed my car for They were wonderful and so helpful. They took care of my nail in my tire and checked all pressures and all tires and breaks and even washed my car for me and didn't charge me anything. The shuttle took me back to work and everyone was so friendly there. More
Thanks Service was prompt and efficient. Everything is working, that's about as good as it gets. I know your mechanics are efficient, competent, and well-tra Service was prompt and efficient. Everything is working, that's about as good as it gets. I know your mechanics are efficient, competent, and well-trained.The repair was a major budgetary expense for me, but you get what you pay for. I'm a little disappointed in the Ranger itself - seems like I've had a lot of problems for only 56,000 plus miles. But I'm using it as if it was a real truck: up-and-down the mountain, hauling lumber, cement, timbers, pulling utility trailers and man lifts, and hauling slash. So I need to keep it serviced and in good working order, a different vehicle in not an option in the foreseeable future. I plan to have Greiner do my routine servicing from now on, as I think the quick lube service businesses are missing some of the details and the Greiner price is competitive. More