Greiner Ford of Casper

I purchased a 2005 Chevy van from Griner Motor company in I purchased a 2005 Chevy van from Griner Motor company in Casper Wy. This was an internet deal. My husband spoke to the salesman (Dan) sever I purchased a 2005 Chevy van from Griner Motor company in Casper Wy. This was an internet deal. My husband spoke to the salesman (Dan) several times and make it perfectly clear that we lived in Pueblo Co and was not able to see the vehicle in person. I made it perfectly clear to Charlotte Zaremba that I needed her to be honest with me about all the little details with this vehicle because of the fact that I couldn’t see the vehicle in person. She promised me she was sitting in the van as we spoke and she was telling me things that were wrong with the van. I told her that the pictures on the internet were not really showing much. She said that the driver seat was fraid and that the stain on the seat looked like it would come out when they detailed it. I asked her if this vehicle would pass a Colorado state inspection for a child care van. She said yes and promised that there was not going to be anything else wrong with the van when it arrived in Colorado. First the price we agreed, on the dealership made the deal and then said they would NOT honor it, due to the fact we couldn’t be there Monday to pick it up. We were angry because we told them from the beginning that we lived in Colorado and that the van had to be picked up by a trucking company and brought here. They ended up keeping the deal after many emails and phone calls. When the van arrived in Colorado it was NOTHING like they promised on the phone. The passenger side back door was broken, their was dents all around the van, scratches all over, the inside the arm rest was broken in the backseat as well as seatbelts. The vehicle was fifthly!!! There was trash all over and the doors had something spilled all over them. It was disgusting! I called and spoke with Phil Schmidt the owner and he refused to make things right because I purchased the van as is. That dealership gets the Presidents Award for customer service and I think that is unfair due to how they treated us. If you value your money and care about how you are treated…think twice about purchasing a Vehicle from this dealership. Thank you Crystal Boutilier More

We have bought two vehicles from Greiner Ford in the last year and we were very pleased with the service that we received with our first purchase with Greiner and with Jason Dellenbach, that is what brought year and we were very pleased with the service that we received with our first purchase with Greiner and with Jason Dellenbach, that is what brought us back to buy a second vehicle, we would highly recommend Greiner Ford and Jason to anyone looking to purchase a new or used vehicle. More

Lost my vehicle, got it stuck up on a lift for two days, employees laughed at me for returning to Greiner, up to 3 trips in to correct some repairs, underqualified employees working on my vehicle (service e employees laughed at me for returning to Greiner, up to 3 trips in to correct some repairs, underqualified employees working on my vehicle (service employees excact words), filled out a rediculous work sheet on, How Leasing A Vehicle Is Better Than Buying , to hear the salesman say you should buy one. Numerous employees saying "I don't see why you come back to us". My reply is " Things Can Only Get Better", but they never seem to! Tore off my bug deflector. Gave me a couple of "Free" wash and vacumes, bad wash jobs and NO Vacume at all. VERY BAD SEVICE, VERY BAD!!! More