Grieco Chevrolet of Fort Lauderdale

Satisfied I arrived an spoke to my advisor that I needed to be out as he stated at the time he stated,there was no issue. I arrived an spoke to my advisor that I needed to be out as he stated at the time he stated,there was no issue. More

Starter issues They called immediately letting me know the issue and that it was covered under warranty. Then got right on the job and fixed my car. So I would not They called immediately letting me know the issue and that it was covered under warranty. Then got right on the job and fixed my car. So I would not have to miss work... More

Service my car I took my car in before for a recall on the radio I was told that it has been fix. It was still doing the same thing so when i went to have it service I took my car in before for a recall on the radio I was told that it has been fix. It was still doing the same thing so when i went to have it service last week i was told that they have to order a new on i have not heard from them yet. I was told it will take a couple of days still waiting. More

Good and honest It was a great pleasure to work with a dealership bat handle a very good offer to a person in a bad situation I had bought a truck that I was having p It was a great pleasure to work with a dealership bat handle a very good offer to a person in a bad situation I had bought a truck that I was having problems with. And this dealership got me out of it and into a brand new vehicle. Thanks to this dealership. I will be forever grateful for the help that they did. More

Alternator & Belt Repaired My service advisor - Levon is the best! After 25 years, we know we can always count on his honesty and repairs to be done the correct way! Grieco s My service advisor - Levon is the best! After 25 years, we know we can always count on his honesty and repairs to be done the correct way! Grieco should reduce their labor costs...$150/Hour is out of control! Second time I’ve had major repairs & they don’t bother to reset my clock. After spending over $1,000 on both repairs...this should be done! More

Great Service! Jonathan was very friendly and helped me right away with the service I needed done on my truck. He knows his stuff and helps you right away with what Jonathan was very friendly and helped me right away with the service I needed done on my truck. He knows his stuff and helps you right away with what you need. More

Simple Oil Change I’ve been coming to this dealership to service my cars since 2007. Honestly since Greico took over the service went to xxxx. Staff has many untraine I’ve been coming to this dealership to service my cars since 2007. Honestly since Greico took over the service went to xxxx. Staff has many untrained young kids who are somewhat clueless of services your dealership offers. I brought in my $80K Suburban on a Saturday appoint for a simple oil change. I was promised 1-1:30 hours which ended up taking 3 hours. Additionally they did not even rotate the tires. Previously with Autonation I would get a courteous car wash. None of this happened. I feel the staff working there are just “going thru the motions” to earn a paycheck and couldn’t give a xxxx about customer service/satisfaction. I can go on, but I’ll spare you. With great humility, this dealership at its current management is light years away from a 5-star. More

Dealership can care less about customer Since purchasing my vehicle in 2017 used It’s had an unbelievable amount of issues and it’s been in their service dept several times. Ive tried to ask Since purchasing my vehicle in 2017 used It’s had an unbelievable amount of issues and it’s been in their service dept several times. Ive tried to ask everyone from the GM to Service manager and not one person could care less to assist me or help with issues. I’ve contacted GM corporate for assistance and nothing. I will never purchase another GM vehicle again and worn anyone interested in dealing with the dealership that they are wonderful upfront but once purchase can care less. Huge employee turnover as well from GM to service manager More

Rebirth of customer service. Service was courteous and Levon Cox would promptly update me on the progress of the repair every time I called. Car was repaired and delivered to me o Service was courteous and Levon Cox would promptly update me on the progress of the repair every time I called. Car was repaired and delivered to me on the date it was promised. More

Warranty repairs Took my car in for defective brake actuator. Once part was received I was told repairs would take an entire day; they had to pull the dash. I took the Took my car in for defective brake actuator. Once part was received I was told repairs would take an entire day; they had to pull the dash. I took the car in and it was 3 days later that the work was completed. Repairs were effective but if I needed my car on a daily basis waiting 3 days for a 1 day repair just wouldn’t be acceptable. More