Grieco Ford

"Caring Group" Our experience at Metro Ford was great. We were treated with the utmost respect and kindness. We were heard in regards to our needs and wants. We woul Our experience at Metro Ford was great. We were treated with the utmost respect and kindness. We were heard in regards to our needs and wants. We would like to give a special thank you to both Phelan and Leslie for their hospitality and professional service. Blessings, Arnold & Joyce More

Horrible Customer Service I purchased a vehicle here a couple of years ago and the buying process was easy and went well. However, the customer service following the purchase i I purchased a vehicle here a couple of years ago and the buying process was easy and went well. However, the customer service following the purchase is horrendous! No one answers their phones and when you leave a message they do not get back to you. They also suggest emailing them, but fail to respond to that as well. It is practically impossible to get anyone on the phone. I would absolutely NOT recommend this place to anyone. The customer service is horrible. More

High pressure salesmen. I don't reccommend The salesmen here are extremely high pressure. Even after telling them I only wanted to take a test drive and did not want to buy right away, they st The salesmen here are extremely high pressure. Even after telling them I only wanted to take a test drive and did not want to buy right away, they still were all over me. They even had the sales manager come over who made me sit down and he gave me this extremely cocky speech and was extremely condescending. They made me feel like I could not physically leave the building, that is how ridiculous this experience was. There are too many great dealerships around to bother with this place. More

Satisfied at metro ford Went in for the presidents day sale was greeted by Adam, I was short on time, told him what I was looking for and he was able to help me understand le Went in for the presidents day sale was greeted by Adam, I was short on time, told him what I was looking for and he was able to help me understand leasing the f150, and we were able to come to an agreement I couldn't say no to. The sales manager came over after purchase and thanked me for my business which I was surprisingly pleased with. Oh yea and I got a free flat screen TV with my truck! Thanks metro ford, I'll be sending friends and family here now on More

Great customer service I've always been unsure of dealerships. But after dealing with Andrew he made it easy and worry free deal in a short time. Was friendly and informativ I've always been unsure of dealerships. But after dealing with Andrew he made it easy and worry free deal in a short time. Was friendly and informative without pushing me into a deal. More

Great Experience I recently went into Metro Ford on a special offer they had on F150's, and was greeted by Adam W outside while looking at trucks, he was very informat I recently went into Metro Ford on a special offer they had on F150's, and was greeted by Adam W outside while looking at trucks, he was very informative on the trucks themselves and helped me find the right one for my needs. When it came to making the deal they gave me this incredible price for their truck which I was more than happy with but we had some work to do on my trades, and the managers there really worked with us and made sure I got what I felt was a great deal so I made it. The rest of the experience was a breeze other sales staff were friendly and made me feel like family and Adam J took care of me with excellent financing. Thank you Metro Ford I'll be back for number 3. More

Best Dealership around! I was very skeptical of service departments at big dealerships. So I went into Metro thinking I was going to get ripped off. Boy was I wrong! They wer I was very skeptical of service departments at big dealerships. So I went into Metro thinking I was going to get ripped off. Boy was I wrong! They were wonderful in the service department!! They did everything that they could to help me. All the way from making the appointment with Kellee and dealing with Adam as my service advisor. I recommend th to everyone! More

Thieves Visited dealer to discuss purchase of anew F150, 2015. None in stock, sought after so had to find so we ordered one. That was easy, started just after Visited dealer to discuss purchase of anew F150, 2015. None in stock, sought after so had to find so we ordered one. That was easy, started just after this mid November, signed and gave a deposit end of November with a expected delivery date of 30 days, at the most. Checked weekly on status only to be told we don't know. We don't know was the standard response, no clear realistic date to expect delivery. 30 days passed, we called to discuss and again no date given so we cancelled purchase. We found a new F150, not exactly what we ordered but close enough so we purchased it. We spoke with the sales person, told him what we did, asked him for our deposit back and that's when the runaround began. We complained to several o Local authorities but they refuse to refund our money. They lied, theylied they lied. We're retold to come to dealership to get refund, I was put aside and delayed for 2 hours I complained and was threatened to leave or they would call police. I filed a complaint with MA state consumer affairs, awaiting a meeting. More

Excellent deal. Great expirience!! I went to Metro Ford after shopping multiple dealerships and ran into Adam Wilson which was exceptional. He was professional and knowledgable. The sal I went to Metro Ford after shopping multiple dealerships and ran into Adam Wilson which was exceptional. He was professional and knowledgable. The sales manager Brandon Debarros went above and beyond to earn our business and was a pleasure to do business with. Adam Jones the finance person was courteous and efficient. Thank you Metro Ford for being a professional dealership. More

Another happy customer Our car salesman, Adam Wilson, exceeded expectations. We had gone to many dealerships over the course of two days and felt that he worked the hardest Our car salesman, Adam Wilson, exceeded expectations. We had gone to many dealerships over the course of two days and felt that he worked the hardest to earn our business. He was the most knowledgeable and was a delight to work with. A car sale can be a brutal encounter, but I honestly felt that Adam Wilson did everything in his power to get us a sweet deal on my Fusion. As you'll find at many car dealerships, the big bad manager comes over to close the deal. Surprisingly, Jeff Wilson was equally as pleasant and we walked away that day with a deal that made me incredibly happy. 10/10 would buy here again. More