Grieco Ford of Delray Beach

Initial issues, which they have attempted to remedy. Updating my review here. After posting, the dealer made every effort to try and remedy my... lack of communication. Even a call from the corporate o Updating my review here. After posting, the dealer made every effort to try and remedy my... lack of communication. Even a call from the corporate office. I always give the benefit of the doubt of a bad day, but still believe in the power of a review. Zorro called me this morning and was spectacular. Went above and beyond to assist post my initial issues with the dealer. Three days now... I have been calling, emailing, etc on a used vehicle they have listed. Tyra has promised me return calls each day.. None.. Trevor started a text conversation then vanished with no responses. Been trying to buy a used vehicle they have listed. Over 3 hours away, so want some questions answered, but good luck. TERRIBLE communication from their team, which has all but cost them a car deal. I do NOT recommend this dealer. More

Awsome salesman Shawn My wife and I went into Grieco Ford on Wed. about 6pm and ran into Shawn a salesman and explained that I wanted to trade my 2017 F-150 truck, wasn't q My wife and I went into Grieco Ford on Wed. about 6pm and ran into Shawn a salesman and explained that I wanted to trade my 2017 F-150 truck, wasn't quite sure what. Anyway by about 9pm we decided to go for an Ecosport because of the time of the evening we said we would return on Thursday afternoon which we did, traded the truck and purchased an 18 Ecosport . It wasn't quite the one we agreed on but appeared to be one with more than a few extra options, and drives well. Shawn explained a few things about the transaction and in the end we shook hands and took the car. The Financing was smooth sailing as well thanks to Sal. Everything went well and I am glad we stuck with Grieco Ford of Del Ray Beach. More

Awesome Salesman Recently my wife and I stop in to the dealership to get an idea of what it's going to cost us buying used vs a new vehicle. We were greeted by Jason Recently my wife and I stop in to the dealership to get an idea of what it's going to cost us buying used vs a new vehicle. We were greeted by Jason Irvine, and was delighted to show us some numbers. As we proceeded, he was able to help us narrow down the vehicle that would be right for us. He said to us that he wanted us to leave there with the vehicle we loved rather than the vehicle we liked. We truly appreciated those words. Although my wife and I did not leave there with the vehicle we had in mind, he assured us that he will keep an eye out for us when it's available. Thank you, Jason. More

Mini Coop Coup Husband and I found ourselves in a pinch with youngest child vehicle giving up on her. Looked online for reliable vehicles in our price range with low Husband and I found ourselves in a pinch with youngest child vehicle giving up on her. Looked online for reliable vehicles in our price range with low miles. This dealership came up and we called about an ad for a mini cooper. Tudette was initial contact person and was very sweet and introduced us to Jason Irvine who was also very pleasant and greeted us quickly by offering us water and a place to talk about our need. After initial convo regarding online price vs. cash price, we took vehicle for a ride and was please with everything except one....alignment was off. After expressing our desire to have it properly aligned, we were reminded of the "as-is" clause. Car fax revealed salvaged title and that caused concern for us. After convo with several managers, last one being sales manager, we agreed to purchase IF they agreed to fix alignment. They did....we did...and we are pleased. Personnel that we dealt with from Tudette & Jason to finance guy was very easy and I felt as though they treated us like great friends! We never felt pressured even when we had inital concerns. They met us half way and made a concession to get deal done. We appreciiated that very much! More

DO NOT BUY FROM THIS DEALERSHIP! Inquired about a car online and recd multiple emails WITH the ad containing the picture, ID #, description and PRICE. Went in to purchase and when I Inquired about a car online and recd multiple emails WITH the ad containing the picture, ID #, description and PRICE. Went in to purchase and when I said I was paying CASH, they immediately raised the price $1000. After calling the manager, they agreed to the advertised price that I had IN WRITING. Then they wrote up a deal with DEALER FEES which brought the price back up to over the extra $1000 they tried to stick me with for paying cash. Walked out! Horrible! Do not buy from this dealer More

New Tires Went in for a thumping noise with a tire. Needed two new tires. I drive a Mustage 5.0 and had to not only replaced bad tire but both back tires so t Went in for a thumping noise with a tire. Needed two new tires. I drive a Mustage 5.0 and had to not only replaced bad tire but both back tires so the car ran smoothly. Tires took a couple of days when ordered but they gave me a beautiful red F150 truck to drive, FREE. Replaced stripped lug-nut, FREE. Replaced misplaced spare, FREE. For some reason when they unlocked my tires someone misplaced my spare. Again, my service adviser went above and beyond and had my spare replaced. FREE. Will go back again. More

Anything to get a sale...sold me a piece of junk! This dealership is awful. They sold me a car that needed a new transmission, new exhaust work which got done under warranty of course. Now, 3 months l This dealership is awful. They sold me a car that needed a new transmission, new exhaust work which got done under warranty of course. Now, 3 months later tires are "feathered" and in real bad shape. Of course I had the option to get the car certified but this car would not have passed inspection. I received no service records on this car, I realize the whole front end is out of whack and pretty sure was in an accident that was not disclosed. Now looking at the manual they have the wrong manual in the vehicle. Not to mention wayyyyy overpriced for what I bought. Salesmen are friendly of course but anything to get a car sold. More

Crooks and Bad Business BEWARE. Beware. Beware. I saw an advertisement in auto trader for a used vehicle for $999. I wanted another car and thought this would be a good oppor BEWARE. Beware. Beware. I saw an advertisement in auto trader for a used vehicle for $999. I wanted another car and thought this would be a good opportunity to buy this used car cash. The person I spoke to at the dealership was really nice. I test drove the car it was absolutely filthy, however I was told they just hadn’t had a chance to clean it. WHATEVER. After an hour the sales girl tells me that the car would be nearly $3200. She said that in addition to the $999 for the car the dealership would also charge me $999 and after all the other taxes and fees it would be nearly $3200. I’m not exactly sure iwhat world these people live in but that sounds like highway robbery. How can a car be listed for $999 and the dealer not only doubles the cost of the car but also tried to get me to finance the $3200. I was in complete shock. To add insult to injury when I ask for a manager the man who came over was so rude and dismissive. He could care less about my concern and his behavior and attitude was just reprehensible. I will never visit this location again and I am warning customers to be ware of their business practices. Shame on you Grieco Ford in Delray Beach, Florida. More

No follow up Wanted service plan removed and it's been 4 months with no success! Alan was a great salesman and patient no reflection on him, but the experience af Wanted service plan removed and it's been 4 months with no success! Alan was a great salesman and patient no reflection on him, but the experience afterward has been unprofessional. No returned calls We planned on purchasing our sons first cars there.. not anymore! More