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Grieco Honda

Johnston, RI

4.9
1,027 Reviews
Grieco Automotive Group is a family business that's dedicated to 100% customer satisfaction. Whether you're purchasing a new or pre-owned vehicle, servicing the one you already own, or shopping for a part, we work hard to provide a world-class experience at every Grieco location.
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1880 Hartford Avenue

Johnston, RI

02919

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Showing 1,027 reviews

November 27, 2022

DONNIE ALFONSO IS THE BEST. HE PROVIDED AMAZING CUSTOMER SERVICE, CAR DETAILS AND MOST OF ALL, GAVE US THE BEST DEAL IN TOWM. THANK YOU, DAN!! More

by YINETTE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DONNIE ALFONSO
Nov 28, 2022 -

Grieco Honda responded

Thanks for the great review. Please let us know if you need anything else in the future!

November 22, 2022

2022 Honda Ridgeline~Grieco Honda. Donnie Alfonso set the bar extremely high across the board for a perfect customer experience. When I arrived I was greeted by Donnie & he was extr More

by Wilburkris
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Donnie Alfonso
Nov 28, 2022 -

Grieco Honda responded

We are happy to hear that. Thanks for taking the time and letting us know.

November 14, 2022

Stopped by Grieco Honda after being put on hold for fifteen minutes without anyone answering. Had a hands free phone issue and was directed to Joe Dilorenzo in the service department. Joe took the time More

by jobrien7
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dilorenzo
Nov 14, 2022 -

Grieco Honda responded

Mr. Obrien, thank you for the great review. I am sorry you were not able to get through on our phone system. I am happy to hear you had a good experience with Joseph and we were able to resolve your concern. Thank you for your business. We look forward to seeing you on your next service visit. Sincerely, Linda L'Etoile Service Manager

November 08, 2022

Horrible car buying experience here. Buy your car someplace else. Disappointing that shady sales tactics still happening these days. More

by Paul.murphy32960
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Joel Vega
Nov 09, 2022 -

Grieco Honda responded

Hello, we are so sorry to hear about your experience with us. We would like to know more about your experience so we could better assist you. Please contact our General Manager, Robert McCauliffe, at rmcauliffe@griecocars.com

Jan 28, 2023 -

Paul.murphy32960 responded

Vehicle sold to me with 3 bent wheels. $575 to fix. Now another $125 for a front end alignment. Really disappointed with this situation.

November 05, 2022

went to Grieco Honda on November 2 and had a great experience with Tyler in the service department . The reason for only 4 stars was the time it took to service my car, 3 hours . Tyler was the nicest More

by LindaJF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 10, 2022 -

Grieco Honda responded

Thanks for sharing your quality experience with Tyler. We appreciate your business and hope to see you again soon!

November 04, 2022

Ask for Ricardo! he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. More

by danielaquiroa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Grieco Honda responded

Thanks for sharing your quality experience with Ricardo. We appreciate your business and hope to see you again soon!

October 31, 2022

Richardo was exceptional and made the entire buying process a pleasure! Richardo made sure to listen to our wants/needs and fulfill everything we wanted. Jc the finance manager was exceptional as well More

by Rtetreault1103
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Grieco Honda responded

Thank you for your kind words, Richardo. We're grateful for your feedback.

October 31, 2022

Great and quick service. I want to give a special Thank you to Haiker & CJ for making the process really easy. More

by David Teller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haiker Feliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Grieco Honda responded

Thanks for the great review, David. Please let us know if you need anything!

October 31, 2022

haiker and grieco honda were fantastic, professional and friendly. Definitely the beat place to buy a car More

by Keither0211
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haiker Feliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Grieco Honda responded

We are happy to hear that. Thanks for taking the time and letting us know.

October 31, 2022

Great service at Grieco Honda. Really appreciate the effort that was put in into making the process fast thank you Haiker! More

by Juan Tupapa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haiker Feliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Grieco Honda responded

Thanks for the great review, Juan. Please let us know if you need anything else in the future!

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