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Griffin Ford
Waukesha, WI
1,758 Reviews
Why Griffin Ford? We are family owned and operated since 1960 and Southeastern Wisconsin's largest Ford dealership with over 500 New, Used and Budget vehicles in stock starting as low as $2,888. When you purchase a car or truck from Griffin Ford, you are more than just a customer, you become a part of our family. We will provide you with a vast selection of vehicles to choose from to fit your lifestyle needs and budget. Our Finance team, with over 75 years of combined experience and over 40 lending sources, will deliver you the best financing terms and warranty options available. And our trusted Service Department will drive with you for as long as you own your vehicle, ensuring your safety and peace of mind. Visit us today, we look forward to you joining the Griffin Ford Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,758 reviews
February 08, 2018
Easy Peasy I found a car on Autotrader and sent a note I was interested in seeing it. Steve at Griffin Ford got back to be immediately, answered all my question I found a car on Autotrader and sent a note I was interested in seeing it. Steve at Griffin Ford got back to be immediately, answered all my questions, arranged a test drive and made the sale a piece of cake. More
by tino68
Employees Worked With
Steve Pipito
Helpful February 03, 2018
No pressure! Steve was extremely knowledgeable, helpful and friendly. I will be visiting again and absolutely recommend anyone visit steve at Griffin Ford for your Steve was extremely knowledgeable, helpful and friendly. I will be visiting again and absolutely recommend anyone visit steve at Griffin Ford for your next vehicle purchase. More
by Livinthehighlife12
Employees Worked With
Steve Pipito
February 02, 2018
The Greatest Sales Rep I was looking for a new car when I received a capital one pre-qualified notice. I called and mike answered. He did a lot of leg work prior to getting I was looking for a new car when I received a capital one pre-qualified notice. I called and mike answered. He did a lot of leg work prior to getting there. I walked in and in less than an hour I had my vehicle. I couldn’t be happier and I love my vehicle! More
by Skcaton16
Employees Worked With
Mike Kuester
February 02, 2018
Experience trading in a 2007 Ford Fusion for a 2015 Fusion Mike Kuester handled the trade-in and sale (2007 Fusion for 2015 Fusion). Mike was extremely courteous and very friendly...... No pressure tactics. We Mike Kuester handled the trade-in and sale (2007 Fusion for 2015 Fusion). Mike was extremely courteous and very friendly...... No pressure tactics. Went out of his way to answer each and every question completely. Performed well above a 5 star rating!! The execution of the sale handled by the business office was also commendable.. The appearance and sparkle of the facility was remarkable.....A great team. Highly recommend Griffin Ford!!!!!!!!!! More
by 2953buyer
Employees Worked With
Mike Kuester
February 01, 2018
Happy Great customer service. Im very happy with my purchase. My sales person Mike was super friendly he made us feel comfortable I highly recommend him he Great customer service. Im very happy with my purchase. My sales person Mike was super friendly he made us feel comfortable I highly recommend him he always made sure the car was clean before we went to see it never felt pushed. And all our questions were answered Overall a great experience at Griffin Ford. More
by Maria
Employees Worked With
Mike Kuester
January 31, 2018
Great experience ! Briar was very knowledgeable and helpful. I knew what vehicleI wanted and he did his homework on comparison vehicles and worked to make my deal "sweet Briar was very knowledgeable and helpful. I knew what vehicleI wanted and he did his homework on comparison vehicles and worked to make my deal "sweet". He went above and beyond in customer service and did not pressure me. Briar spent lots of time going over the features of the car and showing me how to use them and when I had and issue he came to assist! Love my Ford Explorer Platium and the experience I have received at Griffin. More
by Victoria
Employees Worked With
Briar Huffman
January 30, 2018
efficient, friendly, fair, courteous. Same as "Title" above. This is second car we purchased from John Lund Jr.. Pleasant & fair to work with. Will go to John again for next purchase & Same as "Title" above. This is second car we purchased from John Lund Jr.. Pleasant & fair to work with. Will go to John again for next purchase & recommend to friends. More
by Station
Employees Worked With
Lorraine Miller, John Lund
January 28, 2018
Great Experience Nick. Kipp, and Kay were super helpful and answered all of our questions. They were excellent about accommodating our hectic work schedules and spe Nick. Kipp, and Kay were super helpful and answered all of our questions. They were excellent about accommodating our hectic work schedules and specific needs. More
by Lisa H
Employees Worked With
Nick Huston
January 27, 2018
Great experience David Nutt was very helpful. Told him exactly what I was looking for and a budget. I am very happy with my purchase. Everyone was helpful and friendly David Nutt was very helpful. Told him exactly what I was looking for and a budget. I am very happy with my purchase. Everyone was helpful and friendly. More
by KED
Employees Worked With
Dave Nutt
January 26, 2018
Fun and exciting I really put Nick through the gauntlet on this one. I came in originally on a new Escape. Then I had Nick show me a variety of used Escapes and Fusion I really put Nick through the gauntlet on this one. I came in originally on a new Escape. Then I had Nick show me a variety of used Escapes and Fusions that fit my needs. However, I ended up switching back to a New Focus, and that's the car I ended up buying. Throughout the whole process Nick was very patient with my indecisiveness, and made sure I understood the benefits of every choice I made. I will be recommending Nick to anyone looking for a new vehicle because he really set the bar high, and did not resemble the stereotypical persona of a car salesman. More
by Natlinden
Employees Worked With
Nick Huston
