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Griffin Ford
Waukesha, WI
1,866 Reviews
Why Griffin Ford? We are family owned and operated since 1960 and Southeastern Wisconsin's largest Ford dealership with over 500 New, Used and Budget vehicles in stock starting as low as $2,888. When you purchase a car or truck from Griffin Ford, you are more than just a customer, you become a part of our family. We will provide you with a vast selection of vehicles to choose from to fit your lifestyle needs and budget. Our Finance team, with over 75 years of combined experience and over 40 lending sources, will deliver you the best financing terms and warranty options available. And our trusted Service Department will drive with you for as long as you own your vehicle, ensuring your safety and peace of mind. Visit us today, we look forward to you joining the Griffin Ford Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,866 reviews
March 18, 2026
Fred was great awesoke to work with tge purchase of my new Kia Rio. Thanks Fred new Kia Rio. Thanks Fred More
by kylegsechristie830
Employees Worked With
March 16, 2026
Frank and Joe are the best. I have purchased many cars from Griffin since 1973 they actually care about the customer blah blah blah Blah I have purchased many cars from Griffin since 1973 they actually care about the customer blah blah blah Blah More
by LRPoberezny
Employees Worked With
Other Employees :
Jason Spilka
March 11, 2026
We have dealt with Griffin Ford for more than 25 years, both leasing and purchasing, without ever being disappointed. both leasing and purchasing, without ever being disappointed. More
by rayrogan
Employees Worked With
March 10, 2026
My experience at Griffin Ford was outstanding. John Urbanek was very knowledgeable, honest and courteous. He delivered exactly what he promised. I am an extremely satisfied customer. I would h John Urbanek was very knowledgeable, honest and courteous. He delivered exactly what he promised. I am an extremely satisfied customer. I would highly recommend John to anyone looking to buy a used car. More
by ROGER.HANKS
February 24, 2026
Fred Mayen was knowledgeable and thorough during my purchase process. Followed up and followed through with answers to my questions. Is involved with minor service issue working toward resolving. purchase process. Followed up and followed through with answers to my questions. Is involved with minor service issue working toward resolving. More
by Bsaek1
Employees Worked With
Fred Mayen
February 13, 2026
Scott was very helpful, kept us updated on status of vehicle we were interested in, upon purchasing, walked us through learning navigation features etc. vehicle we were interested in, upon purchasing, walked us through learning navigation features etc. More
by apfine17
Employees Worked With
Scott
December 27, 2025
Great dealership excellent communication. I dealt with John, Chad and Jason they helped me and gave me a great deal on a 2019 Mustang Bullitt I couldn't be happier thank you. I dealt with John, Chad and Jason they helped me and gave me a great deal on a 2019 Mustang Bullitt I couldn't be happier thank you. More
by Jack
December 22, 2025
I could not be happier with the service I received from Griffin Ford. Their service tech Ryan was thoughtful, kind and delivered the type of quality service everyone would hope for. They got me in on short Griffin Ford. Their service tech Ryan was thoughtful, kind and delivered the type of quality service everyone would hope for. They got me in on short notice and were very prompt on their service tech. Highly recommend Griffin Ford and their tech Ryan… just doesn’t get any better than this. Kudos!!! More
by Jagalyn
Employees Worked With
Ryan
November 11, 2025
Took my 2014 ford F150 in for an electrical drain and their service tech recommended replacing the positive battery cable from the battery to the junction box at a price of $1700. I Decided not do put th their service tech recommended replacing the positive battery cable from the battery to the junction box at a price of $1700. I Decided not do put that much money into it because they could not assure me this would fix the issue. I took it for a second opinion to another repair facility and was told my problem had nothing to do with the cable but was due to a bad shifter switch not reporting the truck in park and was allowing the dash light to remain on. I had this replaced as it was much cheaper abd was told it would fix my problem and it did! I do not recommend this dealerships service department for repairs as their technicians do not know what they are doing. This is not my 1st bad experience with the service department. I thought I would give them 1 more try and they disappointed me again. I will never return to Griffin. More
by Krforman
Employees Worked With
Jason
September 09, 2025
Griffin Ford did an OUTSTANDING job finding me the exact 2025 Escape I was looking for. I wanted a particular color with certain features and they found it! Peter Thao was my salesman. He knows all about 2025 Escape I was looking for. I wanted a particular color with certain features and they found it! Peter Thao was my salesman. He knows all about cars! He's been rebuilding cars for years and has expert knowledge of how they work. I highly recommend Peter to help you find your perfect car. I highly recommend Griffin Ford to help you find the right car for your needs. More
by cduffy
Employees Worked With
Peter Thao
