Groove Ford

Long-Term Customer! My Salesperson Gabe Dawson is the best. She has been extremely patient and has followed up with me for months and, even though I still don't plan to My Salesperson Gabe Dawson is the best. She has been extremely patient and has followed up with me for months and, even though I still don't plan to buy till the end of summer, she has even called to check in and wish me happy birthday! She is what old-fashioned customer service is made from! More

Great experience for such a short visit I was in need of some service work on my wife's car and I brought it in for some advice. The service department was great. However I was really impres I was in need of some service work on my wife's car and I brought it in for some advice. The service department was great. However I was really impressed with Noah who was passing by and went out of his way to make sure I was taken care of. He was very polite and made sure we were comfortable while we waited. He is a true asset to your team. I will be referring people to come to your dealership. More

Best Buying experience Noah, was very knowledgeable, friendly, and happy to assist me in what ever I needed! Best sales experience I have had in years! I will send all my Noah, was very knowledgeable, friendly, and happy to assist me in what ever I needed! Best sales experience I have had in years! I will send all my friends, and family to this dealership. More

Patience and Understanding If you value customer service and need a knowledgeable, patient, and understanding salesperson who will stick by you thru thick and thin....look no fu If you value customer service and need a knowledgeable, patient, and understanding salesperson who will stick by you thru thick and thin....look no further then Gabe at Groove Ford! She has worked with me and my husband over the last few months without any pressure and has been wonderful to work with and we will be buying all our vehicles from here on out from Gabe at Groove!!! More

Excellent, no surprises experience. I contacted them about a car on their lot from out of state, they gave me an out-the-door price which was accurate to the penny. The Salesperson was I contacted them about a car on their lot from out of state, they gave me an out-the-door price which was accurate to the penny. The Salesperson was great, she even picked me up at the airport. The finance people were knowledgeable, quick, and not overly aggressive with selling me add-on packages I didn't want. I would definitely do business with them again. More

Ford Escape Scott and Susan Turek We could not be more happy with the car buying experience we had a Groove Ford this month. After our previous car died (requiring $11K in repairs!) we We could not be more happy with the car buying experience we had a Groove Ford this month. After our previous car died (requiring $11K in repairs!) we felt we needed a good small SUV as soon as we could. Sam Gurtler was an amazing sales associate, and immediately helped us feel comfortable and at ease. She was patient and spent the time we needed to be familiar the vehicle we purchased. We never felt pressured (which is a huge plus for us) and she was able to get all the information we needed in a timely and responsive manner. She was genuinely interested in helping us find the best car for our needs, and we feel that we did find the best car and best deal. She was kind, professional and patient. She was great and we are very happy with our new Ford Escape! Ambrosia Tisdall was also extremely kind and patient through our entire financing process. She was attentive, smart and had an easy and friendly manner that made that part go extremely well. We very much appreciate a friendly and low pressure car buying experience, and we are so grateful that both Sam and Ambrosia made this a wonderful experience for both of us. We expect to return to your dealership with our future car needs! Thanks again for everything! Scott and Susan Turek More

Best Dealer By Far This was the best experience I had when searching for a used car. Gabe was polite and very easy to work with. I would recommend Groove for anything This was the best experience I had when searching for a used car. Gabe was polite and very easy to work with. I would recommend Groove for anything car-related ask for Gabe at Groove. More

Noah was awesome!! Went in to the dealership not ready to buy but just to look and I'm glad I went when I did! Noah one of the employees was a huge help that didn't push Went in to the dealership not ready to buy but just to look and I'm glad I went when I did! Noah one of the employees was a huge help that didn't push me into making a decision. He helped me narrow down the best car for my needs. I will be coming back to the dealership when it's time to buy and I will make sure it is with Noah. More

Wife's New Explorer My wife and I recently started our search for her new Explorer and we came upon Groove Ford. As this is our 4th Ford we are very well versed on the i My wife and I recently started our search for her new Explorer and we came upon Groove Ford. As this is our 4th Ford we are very well versed on the in's and out's of the Ford Explorer model...at least we thought we did. However Gabe Dawson was able to exceed not only our knowledge but also our expectation and I would recommend her to anyone looking for a new Ford, you won't be disappointed. More

Just stopped by I just stopped by to look around since I was in the area getting an oil change, I didn't have any intention to buy today. As I was looking at the truc I just stopped by to look around since I was in the area getting an oil change, I didn't have any intention to buy today. As I was looking at the trucks a sales man by the name of Noah started walking over and in my head i was immediately going in to defense mode. To my surprise he didn't have that 'I only want to sell this guy something'. We exchanged pleasantries and then instead of taking control of the conversation he let me control the conversation and it made me feel so much more at ease. Like I said I didn't have intentions of buying but when I'm in the market I'll be sure to ask for Noah! More