Groove Ford

Lonnie was very helpful and polite, he got me in and out in a timely manner and my problem is solved. Not only did he fix my problem but he even washed my car. I will definetly be back if I have any more is in a timely manner and my problem is solved. Not only did he fix my problem but he even washed my car. I will definetly be back if I have any more issues with the vehicle, the cashier was also very polite. More

The customer service I receieved from Juan Montoya far exceeded my expectations. Coming from a customer service background myself, that is exactly how a guest should be treated. He was very kind and made exceeded my expectations. Coming from a customer service background myself, that is exactly how a guest should be treated. He was very kind and made my step-father and I feel as if we were family. He worked his hardest to get the price I could afford with the car I wanted. My overall experience was unforgettable and I thank Juan and the staff that helped me at Groove Ford for working their hardest to get me exactly what I wanted. I love my new Fusion!! More