
Groove Ford
Centennial, CO
Filter Reviews by Keyword
By Type
704 Reviews of Groove Ford
Great service! Great customer service and Tim was awesome with helping us find a vehicle to fit our budget and we will be back in the future! Great customer service and Tim was awesome with helping us find a vehicle to fit our budget and we will be back in the future! More
EASY and PLEASANT I was really impressed by the employees at Groove Ford on Arapahoe. They are all very helpful and even now when I take my car in it's easy and pleasa I was really impressed by the employees at Groove Ford on Arapahoe. They are all very helpful and even now when I take my car in it's easy and pleasant. They take pride in helping me and I know my car is in good hands. I tell everyone I know to ask for Todd Ermentrout, who has been there for me from the beginning and will be there until I sell or trade. All the employees have been great and trustworthy. Thanks Groove Ford! More
Gabe was very friendly and helpful and most of all patient!! Gabe took the time to allow us to look and talk between ourselves but also knew so much about the features of the trucks! She was able to tell us abou Gabe took the time to allow us to look and talk between ourselves but also knew so much about the features of the trucks! She was able to tell us about the different features and took the time to help us figure out what we wanted and how important each feature was to us. We did not end up buying a vehicle with Groove but we had a positive experience and would recommend them!! More
Sean Goodgain is wonderful to work with! After spending several days trying to get ahold of someone to get me in for a recall appointment, then again to figure out what all was needed to purc After spending several days trying to get ahold of someone to get me in for a recall appointment, then again to figure out what all was needed to purchase my leased vehicle, I was frustrated to say the least after I was blown off and passed around from person to person with no return phone calls. I was put in touch with Sean once I actually came in to the dealership and he got everything taken care of and had me out of the dealership as soon as possible, as I asked. The dealership itself has not been super accommodating over the phone, but Sean has redeemed them for me. Thanks again for your help! More
Ken Barteau This was a great experience from beginning to end. Ken did an excellent job in all the aspects of buying my car. I would recommend visiting him. This was a great experience from beginning to end. Ken did an excellent job in all the aspects of buying my car. I would recommend visiting him. More
What an experience When I first arrived at Groove Ford it was a pleasent time. Great facility with quite the selection. Very inormative salespeople, but Tim and his brot When I first arrived at Groove Ford it was a pleasent time. Great facility with quite the selection. Very inormative salespeople, but Tim and his brother Ken were above and beyond. Very intellectual with models and features available. Not at once did i feel pressured by either one. Very good timing. I was very pleased and will surely make a purchase in the future. More
Great I bought my first vehicle, a used vehicle, and they worked with me to cover every consern I had so that I left excited about the car not worried about I bought my first vehicle, a used vehicle, and they worked with me to cover every consern I had so that I left excited about the car not worried about the deal I got. More
Wonderful experience I had the best car buying experience and would recommend Jason any day of the week. He was patient, knowledgeable and a hoot. He will keep you enterta I had the best car buying experience and would recommend Jason any day of the week. He was patient, knowledgeable and a hoot. He will keep you entertained the entire time. You walk in and immediately feel at home, customer care was top notch. They had country playing ( made me feel happy) and the employees are A joy. Jason was relatable and wanted to make sure that you got everything you came in for. He wasn't pushy and really listened to want you had to say. He answered every question I had and was even responsive a few days after when I needed assistance with a few things. If you are looking to purchase something and want to make it as fun as humanly possible, go to Groove and ask for Jason McCasland :) I promise you will not regret it. More
Excellent Customer Service Carol was fantastic. She listened to my needs and wants in a vehicle. I was looking for a specific Price of an F-250 that met my needs and although Carol was fantastic. She listened to my needs and wants in a vehicle. I was looking for a specific Price of an F-250 that met my needs and although we were not able to make a deal this time around for some personal financial reasons of mine, I will most definitely go back soon as possible as Carol insisted she would find me what I need. I would recommend Carol to anyone wanting to purchase a vehicle! More
Comfortable and personable We really enjoyed our experience working with Zac and Tim. They were not pushy and listened to what we were looking for. In the end they found us a gr We really enjoyed our experience working with Zac and Tim. They were not pushy and listened to what we were looking for. In the end they found us a great deal and we walked away happy. More