Groove Mazda

We were greated and treated very well upon arrival by Tracy. We were only looking and expected to purchase a different brand of SUV, but we gained a lot of great insight/information in our initial visit. Tracy. We were only looking and expected to purchase a different brand of SUV, but we gained a lot of great insight/information in our initial visit. We came back the next day and purchased a very nice SUV. More

Pleasant experience with Josh and made us feel comfortable and trusted. No unecessary questions were asked. Josh was very knowledgeable about hte product he was selling me and was able to satisf comfortable and trusted. No unecessary questions were asked. Josh was very knowledgeable about hte product he was selling me and was able to satisfy my financial challenges. Overall I am happy with my purchasing experience and would recommend Groove Mazda should anyone ask me for a car dealer. The only uncomfortable issue I encountered was with the financing part of the transaction. Because I did not want to purchase any of the offered options (two of which were already installed ($1450.00) the finance person was upset and made an adverse comment. I left the dealership overall very satisfied. More

My sixteen year-old daughter and I were in the market for a used vehicle as her first car. After strolling the lot for a few minutes, we were approached by Eugene, who showed us a few of the later-model Mazd a used vehicle as her first car. After strolling the lot for a few minutes, we were approached by Eugene, who showed us a few of the later-model Mazda 3's. He explained several of the features of the cars we were interested in. At this time we were more interested in narrowing down our search of several makes and models on our list and we were not interested in a test drive. He totally understood and did not try to put any pressure on us. He actually spent more time praising the dealership and the company he worked for, which definitely made an impression on us as a place to do business with. Before leaving, he pointed out a great deal on a new Mazda 3 at a price that was close to a similarly equipped used model that was now 2 years old. After narrowing our search and visiting a number of other dealers, we came back and agreed that it was the best deal out there that met our requirements. The closing process went very smoothly and all of the staff was great to work with. We thoroughly enjoyed our purchasing experience and my daughter is thrilled with having a new car. More

Very Friendly staff. Lots of selctions of cars. Very easy to find. Staff had exactly what I wanted and got me out fast so I could get to work on time. to find. Staff had exactly what I wanted and got me out fast so I could get to work on time. More

I was treated with disrespect, because I speak english with an accent. I do not like how the employees,of the dealership talked down to me. I will not return to this place of business ever with an accent. I do not like how the employees,of the dealership talked down to me. I will not return to this place of business ever More

I brought my vehicle in because of a check engine light and a noise associated with it. Spencer was very prompt in diagnosing the problem and informing me that it would be covered under my powertrain warra and a noise associated with it. Spencer was very prompt in diagnosing the problem and informing me that it would be covered under my powertrain warranty. He expected two days for the work to be done, and it was ready after only half a day! This has been the easiest dealership service department I have ever dealt with! Spencer was very friendly and took time to explain to me what was wrong. I woul definitely recommend Groove to family and friends and will come back as a customer! More

won a free detailing on facebook, dropped my car off for a day and it was well taken care of and everyone was great. came out looking as good as new a day and it was well taken care of and everyone was great. came out looking as good as new More

Great customer service and fair prices. Just watch out for the extra add on items unless you truly need them. I will purchase from them again if I'm in the market for another Mazda. for the extra add on items unless you truly need them. I will purchase from them again if I'm in the market for another Mazda. More

Great service. I've had very poor service experiences in the past and the guys at Groove Mazda service take care of my vehicle without any nonsense. I'm curious if you're sales staff require this kind of co the past and the guys at Groove Mazda service take care of my vehicle without any nonsense. I'm curious if you're sales staff require this kind of correspondence. I've had the sales staff at the Colorado Springs mazda dealership LIE right to my face (the sales managers). I hope the sales team is as good as the service team at Groove when I'm ready for my new one considering the incredibly POOR experience at Penkhus. More

Eugene and the other guys i worked with took every stride to get the deal done. it was one of the better car buying experiences ive had thanks again to get the deal done. it was one of the better car buying experiences ive had thanks again More