Groove Mazda

Went in for 7500 mile service. Service department was very friendly. I was able to drop off overnight and they called next morning first thing. Was able to pick up on time. Very enjoyable experience. very friendly. I was able to drop off overnight and they called next morning first thing. Was able to pick up on time. Very enjoyable experience. More

I really enjoy working with Kenny and the service team at Groove. He is always very helpful and friendly when I bring my car in. He listens to any concerns and addresses each one for me. I will only bring Groove. He is always very helpful and friendly when I bring my car in. He listens to any concerns and addresses each one for me. I will only bring my car to Groove for service and am always happy when I drive out! More

Spencer was very knowledgeable and helpful with my service needs. He gave me options that helped me make a decision on what to do. I would recommend your service department to anyone. Thanks, service needs. He gave me options that helped me make a decision on what to do. I would recommend your service department to anyone. Thanks, David More

Service center is convenient, clean and I like the customer service. I was only disappointed on the price because it was a repair that wasn't covered under warranty. I also like the ammenities (tv, m customer service. I was only disappointed on the price because it was a repair that wasn't covered under warranty. I also like the ammenities (tv, magazines, wi-fi, table to work at and refreshments). I also appreciate my car being washed when its all done. More

Spencer was very helpful in diagnosing the problem with my cars horn. Thank you for finding a at to cover the expense. I'll be back again in 5k miles! my cars horn. Thank you for finding a at to cover the expense. I'll be back again in 5k miles! More

Thanks for all your help Carmen. You were very patient as I asked many questions. You showed me several cars and described the features of the cars to me. You looked at my trade-in but the offer was too low I asked many questions. You showed me several cars and described the features of the cars to me. You looked at my trade-in but the offer was too low so I will sell it myself. More

Very professional, helpful, and patient with schedule. Willing to negotiate, honest, and caring even after the sale was completed. Felt comfortable and confident making my purchase. Willing to negotiate, honest, and caring even after the sale was completed. Felt comfortable and confident making my purchase. More

I have had nothing but the best service at your dealership. Your employees are friendly, professional, and prompt in servicing my vehicle. McDonald Mazda is closer but your service makes the long dealership. Your employees are friendly, professional, and prompt in servicing my vehicle. McDonald Mazda is closer but your service makes the longer trip well worth it. Sincerely; Carl Machemer More

Brought the 2006 Shinka Edition RX 8 in for oil change service & several other things inc. a recall. There was an issue with my tail-light collecting ridiculous amounts of water within it when it rained service & several other things inc. a recall. There was an issue with my tail-light collecting ridiculous amounts of water within it when it rained (like 4" of water inside) & it's seal I guess was a bad factory part with defective seals; at 1st the solution presented wasn't acceptable but Service Rep. & Manager were awesome and found a compromise & a solution that worked well for the both of us. Customer service is a tough business but they did what was right for a grateful & long time client of ya'll's. How they handled the repairs & issue with the tail-light made the difference and I will continue to repeat my business at this location. Thanks for everything ya'll are awesome. ") More

Great sales experience and very competitive - Sales Manager solved an issue with registration delay in very appreciated way. Purchase experience was far more professional than McDonalds Service prov Manager solved an issue with registration delay in very appreciated way. Purchase experience was far more professional than McDonalds Service proved accommodating in terms of brakes which I asked to be replaced when pulsating in virtually new car while Mazda HO said just re grind. Groove team agreed to this and much appreciated. Certainly went extra mile. More