Groove Mazda

I really enjoyed my car buying experience with Mark, John and Kenny. They were very professional and very helpful. I've already had my first oil change and they continue to be just as professional and help and Kenny. They were very professional and very helpful. I've already had my first oil change and they continue to be just as professional and helpful. More

Took car in for service. Very easy to get an appointment. Service was on time. Easy ride to work and on time pickup to return to shop. appointment. Service was on time. Easy ride to work and on time pickup to return to shop. More

Dan Love was very knowledgable, professional and patient. He explained the work that needed to be done In detail) BEFORE he started, and then completed everything in a timely manner. I was very satisfied a He explained the work that needed to be done In detail) BEFORE he started, and then completed everything in a timely manner. I was very satisfied and he even washed my csr. I will return. More

I was looking for a place to get service done on my Tribute on a regular basis and a friend recommended Groove Mazda. I found Groove Mazda staff to be very friendly and it was a convenient location to Tribute on a regular basis and a friend recommended Groove Mazda. I found Groove Mazda staff to be very friendly and it was a convenient location to get to. Other places had a 1-2 week waiting list and if I had coupons, even longer! I was able to make an appointment for the next day and the service people were very friendly. They explained how long the service would take and even put a sticker in the window so I would know when to return for my next service. I will definitely come in more regularly after the mechanic explained to me how important regular oil changes are. I also thought the price was reasonable. It may have been a little higher than a fast lube place, but all of my fluid levels were checked as well as my filters. The mechanic made recommendations on what needed to be changed immediately and what had more wear left. I appreciated the honesty and that they did not try to replace everything at once (I have had other shops do that). I was able to wait for the service in a comfortable waiting room with coffee and the morning news on tv. I will definitely recommend this service shop to my friends and family and I will be back. More

At first my husband and I were upset to learn that a policy given to us by Burt didn't cover the part I needed for my car. But I must say despite all the problems inthe beginning, the people we dealt w policy given to us by Burt didn't cover the part I needed for my car. But I must say despite all the problems inthe beginning, the people we dealt with at Groove helped to make the burden less bad. I still wish that things would have been handled better with Burt. But I appreciate any support given to us Friday. More

I am really annoyed that a key with remoteless entry was $380. I needed a backup and could not justify spending this much so I went with the cheaper keys which was still $150 for two keys. I know that the $380. I needed a backup and could not justify spending this much so I went with the cheaper keys which was still $150 for two keys. I know that there are security measure built into the key but quite frankly your pricing is exorbitant. I can go but a brand new iPad 2 for $400. Are you telling me that the key has about the same technology???? I have an Audi and have owned a Range Rover and their replacement keys are $275 and $325 respectively? Is Mazda now all of a sudden packing more technology in their keys then them? I love the car and have had great service here but this really left a bad taste in my mouth. I have already told 5 or 6 people about how ridiculous this is. Not the best PR for you guys. Not sure there is anything that can be done but wanted to share my opining with you. If you want to reach me to discuss here is my number. 303.600.3807 More

Just thought the cost to replace transmission fluid was high. Not even really sure why that was needed but oh well. Everything else was very good. high. Not even really sure why that was needed but oh well. Everything else was very good. More

The service is good no problems with that, but i wish i had more information about the 2008 cx-7 that we bought, we haven't had the car for more than 5 months and we have had to take in the shop twice alre had more information about the 2008 cx-7 that we bought, we haven't had the car for more than 5 months and we have had to take in the shop twice already to get fixed. It's been a pain because its an hour drive to dealeraship and i have to take time off from work. More

Very positive purchasing experience, they respected my preferences, understood I had researched my purchase and price for same, hooked me up with what I wanted in a convenient hassle-free manner, and help preferences, understood I had researched my purchase and price for same, hooked me up with what I wanted in a convenient hassle-free manner, and helped me out with a nice 0% financing incentive package. Exactly what a new car sales experience can and should be, bravo! More

They matched all other possible offers on our trade in and let us leave with a new car even when the check could only be sent a few days later. We had no intention of buying a car that day, just doing our and let us leave with a new car even when the check could only be sent a few days later. We had no intention of buying a car that day, just doing our homework, but we were happy to get what we wanted for our used car and not have to waste more time on shopping around. More