
Groove Mazda
Centennial, CO
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Drove 1000 miles to get another car from Tracy! I have purchased two vehicles from Tracy because she is genuine, sincere, and knows her cars! I am happy to say this will be my second purchase of I have purchased two vehicles from Tracy because she is genuine, sincere, and knows her cars! I am happy to say this will be my second purchase of a Mazda CX5 from her. I would not go anywhere else, and I am sure there are plenty of dealers along the way! The hands on delivery of my new car (so many new features!) was very important to me. Tracy customized those new features and settings with me and now I feel confident on my next trip that I will have no doubts or questions about the vehicle. More
Found my dream car at Groove Mazda. Visited Groove Mazda on 7August 2018. Sales rep, Jason Drury, helped me locate a2005 Jeep Grand Cherokee I had seen on line. After a very nice test Visited Groove Mazda on 7August 2018. Sales rep, Jason Drury, helped me locate a2005 Jeep Grand Cherokee I had seen on line. After a very nice test drive, Jason got the ball rolling so I was able to drive my dream car home that evening!! Everyone I encountered at Groove Mazda was courteous, friendly and helpful. Excellent place to buy a vehicle!!! More
Andrew was amazing. I couldn’t ask for a better salesman and car buying experience. He’s a big reason we decided to lease another Mazda after we had already leased one fr I couldn’t ask for a better salesman and car buying experience. He’s a big reason we decided to lease another Mazda after we had already leased one from him previously. More
Michael Our experience was exceptional because of Michael. For as young as he is,he is knowledgeable and explains clearly. Michael did not pressure and allowe Our experience was exceptional because of Michael. For as young as he is,he is knowledgeable and explains clearly. Michael did not pressure and allowed time for me to decide. To me the salesperson either makes or breaks a deal. Michael sure made the deal and a grandma in her 70s drove off in a flashy red Mazda CX-5! More
Worst financial service While the initial process of test driving and selecting a Mazda vehicle was really great with my salesperson, Tracy (thanks Tracy!) I have had an abso While the initial process of test driving and selecting a Mazda vehicle was really great with my salesperson, Tracy (thanks Tracy!) I have had an absolute nightmare with Alex the finance manager ever since I signed my contract for my lease on my Mazda CX-5. The issues with my car payments, registration, and paperwork have been endless for the past four months. I have spent hours chasing him to get his much-needed assistance and it has been absolutely abysmal on the customer-service end. I can't even tell you where it went wrong. Now I'm very much paying for it - which is really too bad, because I love the car itself. If I could go back in time though, I would have gone with a completely different company (or at the very least, a different dealership) all because of how terrible my experience has been. I highly discourage anyone from using Mazda Centennial. More
Amazing Experience... Best Ever!!! Thank you, thank you, thank you!!! Destiny was name of our Mazda rep. She is amazing and truly "gets it." Destiny provided us with the best car-b Thank you, thank you, thank you!!! Destiny was name of our Mazda rep. She is amazing and truly "gets it." Destiny provided us with the best car-buying experience ever!!! Considering we're in our 40's and have bought/leased 20+ vehicles collectively... that is the best compliment/ review we could possibly give Destiny at Groove Mazda. She listened to us & was able to match our individual needs/wants to the features & benefits of a CX-5 & a CX-9. Destiny's level of customer service was superior!!! If you're in market for a new vehicle, then go see Destiny at Groove Mazda!!! More
Honest, quick, friendly My salesman jason really helped me out fast, he was funny, friendly and honest. He gave me my numbers and they didnt change when i signed my papers. My salesman jason really helped me out fast, he was funny, friendly and honest. He gave me my numbers and they didnt change when i signed my papers. More
Great service I took my car in and Sierra gave me a full report on what was good and what was needing to be done. She was really friendly and didnt pressure me on I took my car in and Sierra gave me a full report on what was good and what was needing to be done. She was really friendly and didnt pressure me on anything. More
Great Customer Service If you need a car, see Tracy at Groove Mazda. Very professional, knowledgable, and wonderful to work with. She will not disappoint or waste time. If you need a car, see Tracy at Groove Mazda. Very professional, knowledgable, and wonderful to work with. She will not disappoint or waste time. More
Best Experience I had the best experience with Andrew Gonzales at Mazda Groove in Centennial. I knew what car I wanted to test drive going in, but I didn't know much I had the best experience with Andrew Gonzales at Mazda Groove in Centennial. I knew what car I wanted to test drive going in, but I didn't know much else. Andrew was the first one to greet me, and from step one to the end, he was a great help through the entire car buying process. He was so knowledgeable and easy to talk to, it made the process stress free and actually enjoyable. It was my first time shopping for a car on my own, but Andrew never confused me or made me feel like I was asking the wrong questions. Andrew came in on his day off to finish the paperwork with me, and he even put a huge bow on my car since it was my birthday. That extra personal touch is what set this experience apart from what I expected. I highly recommend buying a car from Mazda Groove and from Andrew in particular. I'm in love with my new Mazda and extremely grateful for the customer service I received. More