Groove Mazda

Great experieince Tracy DeMeza over at Groove Mazda on Arapahoe made our car buying experience very easy and enjoyable. Tracy went above and beyond to find the exact ca Tracy DeMeza over at Groove Mazda on Arapahoe made our car buying experience very easy and enjoyable. Tracy went above and beyond to find the exact car we were looking for , this included driving across town in rush hour to pick it up for us. I have bought many new and used cars from almost every dealer chain across Colorado, Tracy and Groove are better than most. If you are in the market for a Mazda, call Tracy. More

Hail damage Sold me a car covered in hail damage, told me they had no idea when I returned it later in the day when the damage was noticeable . They also told me Sold me a car covered in hail damage, told me they had no idea when I returned it later in the day when the damage was noticeable . They also told me they wouldn't run my credit then did , even tho I was a cash buyer More

What a great car buying experience! I love my car, I bought a 2015 CX-5 from Tracy and she made me feel so comfortable and confident with my decision. She went above and beyond, even mee I love my car, I bought a 2015 CX-5 from Tracy and she made me feel so comfortable and confident with my decision. She went above and beyond, even meeting me on her day off to meet me when I picked up the car. Then sat and showed me about the navigation, phone and radio system. Thanks so much Tracy! More

Put the wrong name on title- won't respond to change request I bought a 2015 CX-5 in July. While my husband did come with me to the dealership, I made it clear to the salesman who helped me that I am the one mak I bought a 2015 CX-5 in July. While my husband did come with me to the dealership, I made it clear to the salesman who helped me that I am the one making the down payment on this car, I am the one making the monthly payments on this car, and I am the one caring for this car. This is my car. Despite this, my husband's name is all over the title and accompanying information as the owner of the car. I'm listed as a cosigner. I'm not sure why this is and it was not explained to me. My mistake is that I did not ask or demand to have it changed. By the time we were dealing with this paperwork, we had been at the dealership for no fewer than 4 hours and I was exhausted and hungry. To have the title in his name is bad enough. But the bills come in his name, the emails come in his name (to my email address), the service information is in his name, all of it. I've reached out via email to multiple people- including multiple emails to the store manager, replied to surveys with this information, etc. and have received nothing but silence. It is beyond frustrating and I feel like, once I parted with my money, I stopped mattering. More

Friendly, quick, good deal We just picked up a 2015 Mazda CX-5 from Jack at Groove and we're very happy. They were very helpful, gave us a good deal, and had us in and out in ju We just picked up a 2015 Mazda CX-5 from Jack at Groove and we're very happy. They were very helpful, gave us a good deal, and had us in and out in just a couple hours. It didn't even seem like we were there that long. We sat around and watched football while we waited for the finance guy who didn't try to pressure us into buying anything ridiculous. Thanks for a good experience gentleman. We'll be back to get that Miata in the summer! More

Andrew set us up with Stefanie and we were very pleased. She was friendly, knowledgeable, and enjoyable to work with. We would definitely recommend Andrew, Stefanie and Groove Mazda to anyone looking for a She was friendly, knowledgeable, and enjoyable to work with. We would definitely recommend Andrew, Stefanie and Groove Mazda to anyone looking for a car. More

I came to the deal ship looking at a 2007 Toyota Highlander Hybrid and my buying experience was really smooth and painless. Over all experience was pleasureable! Highlander Hybrid and my buying experience was really smooth and painless. Over all experience was pleasureable! More

I decided to trade in my 2013 CX-5 GTfor a 2014 3 iGT recently. I wanted better gas mileage and a lower payment. I explained my situation to Tracy and she worked tirelessly to make sure I got the best recently. I wanted better gas mileage and a lower payment. I explained my situation to Tracy and she worked tirelessly to make sure I got the best deal for my lease return (I was only 11 months in a 36 month lease). She was friendly, understanding and was able to get me everything I wanted in my new car. I not only have more features than before (which was hard to do...my CX-5 was loaded!) I have lower payments and better fuel economy. David also worked very hard to make sure that I had the best rate as I am not buying the 3 instead of leasing. All in all it was a win/win! If you are going to buy a new car from Groove Mazda call and ask for Tracy set an appointment and make sure David is the finance manager on duty...you won't regret it! More

We bought our suv, and were told that we needed to wait an extra day on the delivery of the vehicle so that new tires could be put on. When they delivered the car, it had 2 new tires put on the front. Th an extra day on the delivery of the vehicle so that new tires could be put on. When they delivered the car, it had 2 new tires put on the front. The old tires were shined up and moved to the back wheels. I discovered this by taking it to a tire shop! The tire shop that I went to told me the back tires would last me until winter(3 months). When I confronted the dealership about this,everyone was pointing fingers at everyone else. Until it finally fell onto the service guy (who somehow thought this was an ok practice).Our back 2 tires arrived 2 weeks later and we had to drive from North denver again, to Groove Mazda in Centennial and sit for 1.5 hours getting the back 2 tires put on. That trip was a 3 hour waste of my time! This "mistake" should have never happened at a "creditable" dealership! More

My first car buying experience was a nightmare untill I walked into groove Mazda and met Tracy. I told her what I wanted down to the color and how much I wanted to spend. She came back with everything I as walked into groove Mazda and met Tracy. I told her what I wanted down to the color and how much I wanted to spend. She came back with everything I asked for and more. below what I wanted to spend the people at Mazda are all great and ready to work for you. Don't waste your time with sales people who say no u can't where at groove Mazda they say yes you can. Thank you groove Mazda for my best car buying experience ill be back next time. 100% satisfaction. Ryan and juana whittamore 2010 Mazda 3. More