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Groove Subaru - Service Center

Englewood, CO

4.5
1,526 Reviews

1,526 Reviews of Groove Subaru - Service Center

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May 11, 2024

When I initially set up brake service, the person quoted me a price. Once service was complete, prices was much higher.::taxes, shop supplies most have been left out when I was quoted. The service advis More

by MORRISAK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Tossie
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Dan Cassin was great, as usual (I’ve been a customer for 9 years and counting, always helped by him)! Service center took longer than I thought was necessary, as usual. They’re great if you’re able to leav More

by Mjgerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Cassin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Canny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown person. Got a text from Josh. The next page asks how important that is. If I took my car to the dealership for regular servicing, it would be extremely important. I usually go somewhere local (Evergreen). My time is very valuable to me!
May 11, 2024

I waited more than 30min to response my text message. he texted me back saying that he was in a meeting but I don't think so. he has to turn on his phone all the time for customers and he needs to resp More

by kuni920mlb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Magyar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Tossie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

She was awesome! Got Me In and out quickly! Waiting Room needs Water not just bad coffee More

by J13boggs
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiannah Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

My experience at Groove is always good. Everyone is very friendly. I'll definitely be back again. More

by jeph94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Magyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry G. Donohoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Josh Magyar was great. Quick service. Great repair. Excellent communication. He Assisted above and beyond More

by steve@stevejones.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Magyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

I've been bringing my Subaru here for 9yrs. Always great customer service every time! We dealt with Joshua, and he was very kind and knowledgeable. Also he was very understanding with all the More

by JZAMISKA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Magyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Tossie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Easy to book an appointment. Was able to get same day service for an oil change. Friendly staff! More

by yuna824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas and Lane (?)
May 08, 2024

Surprisingly quick in and out. Tiannah was super friendly and attentive. They were a little messy with the oil draining, but filter properly tight and oil filled perfectly. More

by problemcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiannah Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024

Very easy to work with. Everyone was professional and explained the process. Happy with my experience. More

by johnheist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Tossie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also dealt with Nicolas.