1,526 Reviews of Groove Subaru - Service Center
When I initially set up brake service, the person quoted me a price. Once service was complete, prices was much higher.::taxes, shop supplies most have been left out when I was quoted. The service advis me a price. Once service was complete, prices was much higher.::taxes, shop supplies most have been left out when I was quoted. The service advisor said he’d apply military discount (10%), but didn’t. Attempts to have service advisor correct this have yielded zero results. More
Dan Cassin was great, as usual (I’ve been a customer for 9 years and counting, always helped by him)! Service center took longer than I thought was necessary, as usual. They’re great if you’re able to leav 9 years and counting, always helped by him)! Service center took longer than I thought was necessary, as usual. They’re great if you’re able to leave the car and let them take their time with it, but if you need to hang out and wait for it…just a tire swap took 3 hours More
I waited more than 30min to response my text message. he texted me back saying that he was in a meeting but I don't think so. he has to turn on his phone all the time for customers and he needs to resp he texted me back saying that he was in a meeting but I don't think so. he has to turn on his phone all the time for customers and he needs to response no longer than 5 min. I was little disappointed for his action. More
She was awesome! Got Me In and out quickly! Waiting Room needs Water not just bad coffee Got Me In and out quickly! Waiting Room needs Water not just bad coffee More
My experience at Groove is always good. Everyone is very friendly. I'll definitely be back again. Everyone is very friendly. I'll definitely be back again. More
Josh Magyar was great. Quick service. Great repair. Excellent communication. He Assisted above and beyond Quick service. Great repair. Excellent communication. He Assisted above and beyond More
I've been bringing my Subaru here for 9yrs. Always great customer service every time! We dealt with Joshua, and he was very kind and knowledgeable. Also he was very understanding with all the Always great customer service every time! We dealt with Joshua, and he was very kind and knowledgeable. Also he was very understanding with all the questions we had and honest with issue we needed to address! I usually deal with Brett Tossie who also is always amazing, but he was not available this day. We will be back as long as we own our Subaru! More
Surprisingly quick in and out. Tiannah was super friendly and attentive. They were a little messy with the oil draining, but filter properly tight and oil filled perfectly. Tiannah was super friendly and attentive. They were a little messy with the oil draining, but filter properly tight and oil filled perfectly. More
Very easy to work with. Everyone was professional and explained the process. Happy with my experience. Everyone was professional and explained the process. Happy with my experience. More