Groove Toyota

I purchased my car here a couple of days ago, and I can only say, my sales agent Ley Suarez and the entire Groove team are the way to go when buying a vehicle! only say, my sales agent Ley Suarez and the entire Groove team are the way to go when buying a vehicle! More

We waited several days before writing this review to make sure we were being fair. We went to Groove Toyota fully intending to buy a Grand Highlander. My wife loved the vehicle, and we were ready to make a d sure we were being fair. We went to Groove Toyota fully intending to buy a Grand Highlander. My wife loved the vehicle, and we were ready to make a deal. Instead, we spent over 6 and a half hours at the dealership. After we agreed on price and financing, the terms changed. From our perspective, it felt like a bait and switch. During that time, the manager on duty, who never identified himself, became confrontational. The entire interaction was unnecessary and unprofessional, and my wife was uncomfortable enough to walk away. When we decided not to move forward, it was around 11.30 pm, well after closing. We repeatedly asked for the title to our trade-in and our keys back. Even then, it took another 30 to 45 minutes before everything was returned. By that point, what should have been a simple decision to leave felt uncomfortable and intimidating. The next day, someone from the finance department, not the general manager, called offering a better rate and payment if we came back. That only reinforced our decision to walk away. For what it’s worth, we bought a brand-new Toyota from another dealership the very next day. We were ready to buy; it just wasn’t going to be from Groove after the experience we had. We understand negotiating is part of buying a vehicle, but we don’t expect changing deal terms after reaching an agreement, spending over 6 hours at a dealership, difficulty getting our title and keys back after deciding to leave, or treatment that leaves customers feeling intimidated instead of respected. Based on our experience, we can’t recommend Groove Toyota. More

I have been dealing with groove Toyota for over 20 years and it has always been great! I came in again today to lease a new truck and my salesperson Arnold has been great!!As usuall things have been smooth and it has always been great! I came in again today to lease a new truck and my salesperson Arnold has been great!!As usuall things have been smooth and I will be leaving soon with another new truck. Thanks Arnold and Groove More

I had an outstanding experience in purchasing a vehicle from Groove and it was due the working relationship with Suman. He was very responsive, timely and outstanding follow-up on during the entire Pu from Groove and it was due the working relationship with Suman. He was very responsive, timely and outstanding follow-up on during the entire Purchasing and afterwords Outstanding job Rick More

Everyone there was excellent and worked very hard. Youcef was awesome The finance team everybody really helped me out. I really appreciate it. Youcef was awesome The finance team everybody really helped me out. I really appreciate it. More

Just bought a 2026 Toyota TRD Off Road Premium! Great car and great people ro work with! Easy to make a trade and new deal happen in minimum time! Great car and great people ro work with! Easy to make a trade and new deal happen in minimum time! More

Just purchased our brand new 2026 Toyota Sienna and we are in love. Not only was the entire buying process smooth, our Sales Consultant Johnny Salazar was personable, as well as knowledgeable regarding th are in love. Not only was the entire buying process smooth, our Sales Consultant Johnny Salazar was personable, as well as knowledgeable regarding the vehicle and process. We couldn't have asked for a better experience. Overall we would recommend this dealership and our Sales Consultant Johnny to anyone! More

Great service! ! I got a new RAV4 and the salesmen was very good, explained everything in detail and clear. ! I got a new RAV4 and the salesmen was very good, explained everything in detail and clear. More

So grateful for Robert Anderson. He knew we were crunched for time and even detailed the car himself to help us get out quickly. Great customer service. We were shopping at Lexus Gre He knew we were crunched for time and even detailed the car himself to help us get out quickly. Great customer service. We were shopping at Lexus Greenwood prior and let me tell you...the customer service at Toyota groove surpassed every worker at Lexus. Thank you More

Really positive experience leasing a new 4 runner today. Gotta shout out Al Cervantes for walking at least a mile back and forth helping us find the right car. Thank you so much! Gotta shout out Al Cervantes for walking at least a mile back and forth helping us find the right car. Thank you so much! More