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Grote Mitsubishi

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
4.5
546 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second. I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life. Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life. I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life. My name is Fred Grote… and I’m A Dealer FOR The People. Dedicated to serving Fort Wayne and the surrounding areas of Columbia City, Auburn, Warsaw, Wabash and more!
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1630 N Coliseum Blvd

Fort Wayne, IN

46805

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Showing 546 reviews

October 01, 2025

Salesman and financial man were very polite and took time to explain things. No pressure More

by jkmarquiss308
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnoldo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2025 -

Grote Mitsubishi responded

Thank you for your feedback! We’re glad to hear our team provided a polite, no-pressure experience and took the time to explain everything clearly. We appreciate your trust in us!

September 28, 2025

Very awesome work great service amazing people, all of my questions were answered.i am very much happy. They need e branch in Paulding, Bryan defiance Hicksville and van wert Ohio More

by benjaminallenshull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Borjas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Young, Cayler Miner
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Sep 29, 2025 -

Grote Mitsubishi responded

Thank you, Benjamin! We’re so glad to hear you had a great experience with our team and that all your questions were answered. We love your suggestion about opening more locations — we’ll keep that in mind! We truly appreciate your support.

September 27, 2025

This is my 2nd car excellent service both times Vanessa was awesome great service thanks More

by rickb7613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Borjas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Young
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Sep 29, 2025 -

Grote Mitsubishi responded

Thank you, Rick! We’re so glad to hear that both of your experiences have been excellent. We’ll be sure to share your kind words with Vanessa — she’ll be thrilled to know she made such a positive impact. We appreciate your continued trust in us!

September 27, 2025

They got me in and out in less than 15 minutes. Excellent customer service. Definitely recommend them to everyone who needs a car or repairs. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2025 -

Grote Mitsubishi responded

Thank you, Kathy! We’re glad we could get you in and out quickly while providing excellent customer service. We truly appreciate your recommendation and look forward to helping you again in the future!

September 26, 2025

One of the services I requested hasn't performed and the car started having odd noise. Then, engine light comes on today. I emailed Zack three days ago about the service and still no response. More

by atsuna88
Recommend Dealer
No
Employees Worked With
Zach Burdette
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Burdette
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Sep 26, 2025 -

Grote Mitsubishi responded

We’re sorry to hear about the issues you’ve experienced and for the delay in communication. Zach will be reaching out to you today to review your concerns and get this taken care of right away. Thank you for bringing this to our attention.

September 25, 2025

Outstanding service department love how I'm being treated the professionalism the care to warm feeling that I'm important More

by greg.wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2025 -

Grote Mitsubishi responded

Thank you, Greg! We’re so glad to hear you felt valued and well taken care of by our service team. Your kind words mean a lot, and we look forward to continuing to provide you with outstanding service.

September 25, 2025

Grote is amazing. Everyone is so kind and extremely helpful. They always help me when I'm in a pinch. They are very reliable and make me feel like family. More

by hilesclan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2025 -

Grote Mitsubishi responded

Thank you for sharing! We’re thrilled to hear that our team made you feel supported and treated like family. We’re always here to help and look forward to seeing you again!

September 25, 2025

Overall they are pretty good. They do seem to have a problem with following through on things. More

by kkcasler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
1.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2025 -

Grote Mitsubishi responded

Thank you for your feedback. We’d like the opportunity to follow up and make this right. Please reach out to Patrick at 260-422-5000 so we can address your concerns directly.

September 20, 2025

HORRIBLE, bought a car over two weeks ago and have had it for 12 hours. Because of major issues. More

by abeck1815
Recommend Dealer
No
Employees Worked With
Zach Burdette
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Burdette
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Sep 26, 2025 -

Grote Mitsubishi responded

We’re very sorry to hear about the issues you’ve experienced with your vehicle. That’s not the experience we want for any of our customers. Please reach out to Patrick at 260-422-5000 so we can review your situation in detail and work toward a resolution.

September 20, 2025

Staff treat me well and respectfully. My one concern is in gap insurance. I found that I paid too much for what I received and I am having difficulty in cancelling. As far as the Jetta I More

by carlcapatina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 22, 2025 -

Grote Mitsubishi responded

Thank you for sharing your feedback, Carl. We’re glad to hear you’re pleased with your Jetta and that our staff treated you well and respectfully. We’d also like to help address your concern with the GAP insurance. Please reach out to Johnathon at 260-422-5000, and he’ll be happy to assist you further.

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