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Grote Mitsubishi

Fort Wayne, IN

4.5
660 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second. I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life. Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life. I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life. My name is Fred Grote… and I’m A Dealer FOR The People. Dedicated to serving Fort Wayne and the surrounding areas of Columbia City, Auburn, Warsaw, Wabash and more!
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1630 N Coliseum Blvd

Fort Wayne, IN

46805

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Showing 660 reviews

September 09, 2025

I had a great experience with my car service. The team was professional, attentive, and completed the work quickly and efficiently. Highly recommend. More

by jayrosf2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Grote Mitsubishi responded

Thank you so much, Jay! We’re glad to hear you had a great service experience with our team. We truly appreciate your recommendation and look forward to helping you again anytime you need us. 🚗✨

September 09, 2025

Horrible service wouldn’t buy or recommend anyone to them for anything ever horrible dealership More

by bradkincaid4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember there name
Sep 10, 2025 -

Grote Mitsubishi responded

Hi Brad, we’re very sorry to hear about your experience. That’s not the level of service we strive to provide, and we’d like the opportunity to make things right. Please reach out to us directly at 260-440-2925 so we can better understand what happened and work toward a solution.

September 06, 2025

Very efficient and knowledgeable. Keeps customers updated during service. Great waiting area. Easy to checkout. More

by dbyers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Grote Mitsubishi responded

Thank you for your kind words! We’re so glad you had a smooth and efficient experience with our service team. Keeping you informed and comfortable while your vehicle is being worked on is always our goal. We appreciate your feedback and look forward to serving you again! 🚗✨

September 05, 2025

The first time I had service done on my 2007 Mitsubishi eclipse spyder GS it was done by an older gentleman that was excited to do the work,as he had not worked on one of these now getting close to a clas More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
2.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Henry
Sep 08, 2025 -

Grote Mitsubishi responded

Hi Dave, thank you for sharing your feedback. We’re glad to hear your first visit went well and that you had a positive experience with our team. We’re sorry to hear that your most recent visit did not meet your expectations. We want to clarify a few points for transparency: Our diagnostic testing is performed with manufacturer-certified equipment and procedures, which differs from free code readers available at parts stores. This ensures accurate results for complex systems like the EVAP system. With safety items such as brakes, our technicians are required to recommend complete repairs when wear or damage is identified, rather than partial fixes, to ensure long-term safety and performance. Shop supply fees cover necessary consumables like cleaners, gloves, and sealants — not cosmetic services. We never want a customer to feel their concerns weren’t addressed, and we’d like the chance to review your visit in more detail to make things right. Please call our service department directly at 260-422-5000 and ask for a manager so we can discuss options together. Thank you again for your feedback, and we appreciate the opportunity to improve.

September 05, 2025

This is my 2nd car from Grote, great deals make you go back for more. More

by nursenancy0922
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Keller
Sep 08, 2025 -

Grote Mitsubishi responded

Thank you so much, Nancy! We’re thrilled to have you back for your second car with us 🚗🎉. It means a lot that you trust Grote for great deals and a great experience. Enjoy your new ride, and we’ll be here when you’re ready for the next one!

August 30, 2025

Zack always goes out of his way to never make you feel like a question or you are an inconvenience. More

by kimaguirre923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Grote Mitsubishi responded

Thank you so much for sharing this! We’re glad to hear that Zach always makes you feel comfortable and supported—never like an inconvenience. He truly cares about his customers, and we’ll be sure to share your kind words with him. 🚗🙌

August 30, 2025

Always a no hassle no worry environment, very respectful employees , and I've been a devoted customer for 12 years and purchased all 3 of our cars there thank you Grote and staff for being there for us ?? More

by edoggxx
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Burdette
Sep 02, 2025 -

Grote Mitsubishi responded

Thank you so much for your loyalty and trust over the past 12 years! We’re truly honored that you’ve chosen us for all three of your vehicles. Our team is grateful for your kind words, and we look forward to continuing to be here for you for many more years to come. 🚗🙌✨

August 27, 2025

Jenn was excellent. She made sure we checked everything out before going into the financial process. More

by lurch6571
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Keller
Aug 27, 2025 -

Grote Mitsubishi responded

Thank you for sharing your experience! We’re so glad Jenn took the time to walk you through everything before the financing process. Your confidence and comfort mean a lot to us, and we’re happy she made your experience excellent! 🚗🙌

August 26, 2025

Zach is an AWESOME young gentleman! ! he always polite and handle things so professionally, he explains everything to you More

by batesmagnolia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Grote Mitsubishi responded

Thank you so much for your kind words! We’re thrilled to hear that Zach took such great care of you with his professionalism and clear communication. We’re lucky to have him on our team, and we’ll be sure to share your feedback with him. 🙌🚗✨

August 26, 2025

I love Grote! Always nice people and treat you right! Highly recommended! They won’t let you down More

by blondee0029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Grote Mitsubishi responded

Thank you so much! We love hearing that you always feel taken care of here at Grote. Your recommendation means the world to us, and we’ll keep working hard to make sure we never let you down! 🚗🙌✨

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