Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grote Mitsubishi
Fort Wayne, IN
477 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second.
I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life.
Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life.
I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life.
My name is Fred Grote… and I’m A Dealer FOR The People.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 477 reviews
April 18, 2025
Very professional, helped me understand everything thoroughly and got me into a very nice vehicle. thoroughly and got me into a very nice vehicle. More
by Faithlyn Sharp
Employees Worked With
April 14, 2025
Vanessa was very very helpful when it came to deciding if I wanted the car or not. She wasn't pushy at all, and I felt comfortable around her as we are both women. Additionally, the inside of the dealership I wanted the car or not. She wasn't pushy at all, and I felt comfortable around her as we are both women. Additionally, the inside of the dealership building was very cozy and personable. My husband and I were offered popcorn and water several times while we were there. This was my first time buying a car and having to finance it, so I was a bit worried about that part. But Vanessa and one of the other financial people made all the financing easy peasy. Now, the two things I wish I had thought about was (a) asking about spare keys or key fob, and (b) checking for the spare tire. I only got the one key and I think there is no key fob, which I'm fine with! There was also no spare tire, which will be an additional expense for me when I can buy one. But still a good experience overall. More
by Rose.cross6464
April 08, 2025
Justin and Johnathan were absolutly amazing with the whole car buying process. Thank you for both for a great experience. whole car buying process. Thank you for both for a great experience. More
by michaelabturnbull29
April 07, 2025
The service was prompt and willingness to answer any questions and concerns I inquired about. questions and concerns I inquired about. More
by theresastapleton18
Verified CustomerApril 05, 2025
Very nice to meet and really helpful and explained everything to me. I would recommend them to others. everything to me. I would recommend them to others. More
by studebakerrichard1
April 03, 2025
They were very nice and extremely helpful. I got help setting up my settings today I got help setting up my settings today More
by hlyrich
Employees Worked With
April 02, 2025
Justin was excellent, professional in every way. Would highly recommend him for anyone looking for a new set of wheels! Very happy Would highly recommend him for anyone looking for a new set of wheels! Very happy More
by Trevor-lane
March 31, 2025
Dealership was easy to work with. Staff was understanding and didn't beat around the bush. I would recommend this dealership! Staff was understanding and didn't beat around the bush. I would recommend this dealership! More
by lordgreenphoenix
March 26, 2025
Grotes needs to follow through on their customer service. Final detail and touch up was not completed prior to pickup per contract stated. They had two days to get the work done. Was told to come back anothe Final detail and touch up was not completed prior to pickup per contract stated. They had two days to get the work done. Was told to come back another day when service was in to have them detail it. We live a hour away, it would had cost us more for gas and wages to get it back there. Also, still waiting on registration paperwork to be sent to us. Was called twice prior to sale but after sale there’s been no personal contact from the dealership. More
by Lisa_Feller
March 25, 2025
They was awesome they do there best to get you a good deal. Thank you so much. deal. Thank you so much. More
by webblynn1027
