Grote Mitsubishi

They really worked with me to get me in a vehicle suitable for my needs. Super friendly and made me feel at home the entire experience. Malik even drove to my house to pick me up and fed me lunch. Ab suitable for my needs. Super friendly and made me feel at home the entire experience. Malik even drove to my house to pick me up and fed me lunch. Absolutely 5 star service. More

Excellent service from friendly people in a pleasant environment! Will definitely come back and highly recommend environment! Will definitely come back and highly recommend More

Great team working skills ? ??? ???? ???? ???? They care about there customers and our needs. ??? ???? ???? ???? They care about there customers and our needs. More

The car is a lemon. Had to replace the engine for the 3rd time in 60,000 miles. Worst communication from the GM. Will never buy another car from them! Had to replace the engine for the 3rd time in 60,000 miles. Worst communication from the GM. Will never buy another car from them! More

Promt and professional service technicians. The transportation is fantastic as well. Very good very nice. The transportation is fantastic as well. Very good very nice. More

We were given a car in terrible condition and lied to about what was wrong. They had the car for over 2 months doing constant repairs with nothing ever being resolved. My partner and I had been paying on about what was wrong. They had the car for over 2 months doing constant repairs with nothing ever being resolved. My partner and I had been paying on a car for months that we weren't even able to drive because of how bad the car was. And then when we expressed how we would like to be either put into a different vehicle or at the very least have the car given to us in the condition that was promised in the first place by the sales agent, a completely inexperienced sales agent who was unfamiliar with our situation tried upselling us another 10,000 dollars on a 2023 kia sol. And even after my entire experience trying to get the service department to fix the issues that they say they kept fixing (but didnt) the issue WAS NEVER RESOLVED. Words cannot express how dissatisfied i am with how i was treated by the sales team. They were completely unhelpful in a situation that honestly would have warranted legal involvement. I will never purchase another car at grote mitsubishi again and i will advise others about my experience at every given opportunity. After what grote has demonstrated so far i still do not even expect them to try and resolve this issue, which is extremely ridiculous and unprofessional. I would expect a dealership with some self respect to actually sell cars that are drivable and to remedy their mistakes. Instead i have been pushed around, stonewalled and treated unfairly. More

The free popcorn&water was great! The price for repairs was higher than I was expecting. (10 more) The price for repairs was higher than I was expecting. (10 more) More

The dealership was nice, clean and the workers were friendly. Very professional and patient. Vanessa was so kind, initially when I went to look at cars weeks ago she approached me first, so when I sche friendly. Very professional and patient. Vanessa was so kind, initially when I went to look at cars weeks ago she approached me first, so when I scheduled a appointment to test drive the car I asked for her. She was so professional and answered all the questions and if she did know, she went to the person who had the answers. I would definitely recommend Grote. More

Easy going. Calm. Good so far. I like that they have a nice waiting area. Makes my oil change a bit easier. Calm. Good so far. I like that they have a nice waiting area. Makes my oil change a bit easier. More