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Grote Mitsubishi

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
4.5
661 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second. I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life. Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life. I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life. My name is Fred Grote… and I’m A Dealer FOR The People. Dedicated to serving Fort Wayne and the surrounding areas of Columbia City, Auburn, Warsaw, Wabash and more!
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1630 N Coliseum Blvd

Fort Wayne, IN

46805

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Showing 661 reviews

April 14, 2026

Always great working with Grote staff. They always get the job done. Thank you great service. More

by Pduran29
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
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Apr 24, 2026 -

Grote Mitsubishi responded

Thank you for the stellar review! We always strive to provide exceptional service and are thrilled to hear we have met your expectations. We truly appreciate your business and look forward to working with you again in the future.

April 11, 2026

Zach and his team in the maintenance department are absolutely amazing!! I drive 2 hrs to have them do all repairs on my vehicle! Highly recommend More

by mlhsassy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2026 -

Grote Mitsubishi responded

Thank you so much for your kind words and continued support! We take pride in providing top-notch maintenance services to all of our customers, and we're so glad to hear that you've had a positive experience. See you next time!

March 29, 2026

Oil on my door interior I do not think I will be back. It was better when Patrick was the service manager More

by lwhitt17
Recommend Dealer
No
Employees Worked With
Zach Burdette
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Burdette
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Apr 01, 2026 -

Grote Mitsubishi responded

Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the oil on your door interior—this is certainly not the level of care we aim to provide. We’re glad you gave us the opportunity to have you return so we could get that cleaned up for you. We truly value your business and your past experiences with our team. While we understand your comparison, please know we are committed to maintaining the same high standards of service and continuously improving. If there’s anything further we can do to restore your confidence in us, we’d really appreciate the chance to make it right.

March 27, 2026

There is no possible way to describe all of their customer service skills. I will make sure that every person that I run into I will definitely make sure that they know how horrible y'all are, and I More

by tatumsm21
Recommend Dealer
No
Employees Worked With
Zach Burdette
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Burdette
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Apr 01, 2026 -

Grote Mitsubishi responded

We’re very sorry to hear about your experience and the frustration it’s caused. This is not the impression we want to leave with any of our customers. We would truly appreciate the opportunity to better understand what happened and see if there’s a way we can make things right. Please feel free to reach out to us directly so we can discuss your situation in more detail. Your feedback is important to us, and we are always working to improve our service.

March 16, 2026

Great service The staff sure does know their way around a Chrysler product... Thank you More

by benjaminallenshull
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
Report | Print
Mar 17, 2026 -

Grote Mitsubishi responded

Thank you for the great review, Benjamin! We truly appreciate your kind words. Our team takes pride in their knowledge and experience, and we’re glad we could provide you with great service. We appreciate your trust and look forward to helping you again in the future! 🚗😊

March 16, 2026

Best experience ever. They were knowledgable fast and very freindly. I would recommend them to anyone More

by philip_reineck
Recommend Dealer
Yes
Employees Worked With
Vanessa Borjas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Borjas
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Mar 17, 2026 -

Grote Mitsubishi responded

Thank you for the amazing review, Philip! We’re so glad to hear you had such a great experience with our team. Providing knowledgeable, fast, and friendly service is what we strive for every day. We truly appreciate your recommendation and look forward to helping you again in the future! 🚗😊

March 14, 2026

Always friendly, always helpful. Affordable. Always going the extra mile for their customers I will be back More

by dogcatruby
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Burdette
Report | Print
Mar 17, 2026 -

Grote Mitsubishi responded

Thank you so much for your kind words! We truly appreciate your continued trust in us. It means a lot to hear that you find our team friendly, helpful, and willing to go the extra mile. We’re glad we can provide service that feels both reliable and affordable. We look forward to seeing you again next time! 🚗😊

March 10, 2026

Wonderful experience with them Wonderful experience for the whole time we interacted was a fantastic experience More

by dledford42661
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Burdette
Report | Print
March 10, 2026

No issue. I was in a hurry, called ahead to let them know my situation and how quickly could they get me in and it did take longer than predicted but it was st More

by 2tlee0730
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Grote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Cossairt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2026 -

Grote Mitsubishi responded

"Thank you for taking the time to leave us a review! We're glad we could accommodate your busy schedule and provide a quick and painless experience. It's great to hear that Aaron's humor made your visit even better. We hope to see you again soon!"

March 06, 2026

Very friendly staff. Very professional. Great service overall I really appreciated the transparent communication and the digital updates provided throughout the process More

by yussra.kadiri
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
Report | Print
Apr 24, 2026 -

Grote Mitsubishi responded

Thank you so much for your kind words! We strive to provide exceptional service and we're thrilled to hear that you were happy with our communication and updates. Thanks for choosing us.

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