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Grote Mitsubishi

Fort Wayne, IN

4.6
586 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second. I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life. Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life. I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life. My name is Fred Grote… and I’m A Dealer FOR The People. Dedicated to serving Fort Wayne and the surrounding areas of Columbia City, Auburn, Warsaw, Wabash and more!
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1630 N Coliseum Blvd

Fort Wayne, IN

46805

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Showing 586 reviews

October 14, 2025

I love and appreciate the time and effort that Grote put into their Repair Estimate paperwork. Very easy to read and understand, thank you!! More

by rpegue02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Henry
Oct 14, 2025 -

Grote Mitsubishi responded

Thank you so much for the kind words! We're glad to hear you found our repair estimate paperwork clear and easy to understand. We truly appreciate your feedback and are happy our team could make the process simple and transparent for you!

October 14, 2025

All of the employees are very professional and informative. They were able to get my vehicle in and fixed the same day. More

by lauramcclure90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Henry
Oct 15, 2025 -

Grote Mitsubishi responded

Thank you, Laura! We’re so glad our team was able to get your vehicle taken care of quickly and that you found everyone professional and informative. We appreciate your kind words and the opportunity to serve you!

October 12, 2025

Always courtesy and informative. They were helpful and Zach is by far the best. He is always super nice, friendly and very knowledgeable. I appreciate GROTE and their service team. 1 More

by TRCCHACON
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Burdette
Oct 13, 2025 -

Grote Mitsubishi responded

Thank you so much for the amazing review! We’re thrilled to hear Zach and our service team continue to provide such great care. Your 10/10 means a lot to us — we appreciate your loyalty and look forward to helping you again!

October 11, 2025

I only trust grote to work on my vehicles. They are very friendly and always willing to help More

by betina_boulware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Henry
Oct 13, 2025 -

Grote Mitsubishi responded

Thank you, Betina! We truly appreciate your trust and loyalty. Our team is always happy to help and make sure your vehicles are well taken care of!

October 11, 2025

Friendly , made sure that I was taken care of also explained the what repairs needed done . More

by dahliabrinkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Lyons, Michelle Henry
Oct 13, 2025 -

Grote Mitsubishi responded

Thank you, Dahlia! We’re glad to hear our team took great care of you and kept you informed throughout your visit. We appreciate you choosing us and look forward to helping again in the future!

October 10, 2025

Had brake fluid replacement. They did not bleed the lines so I had mushy breaks. Had to take it back in. Also noticed as I was taking it back in. There was no or little heat. The More

by Elonsbury
Recommend Dealer
No
Employees Worked With
Michelle Henry, Michelle Henry
Oct 13, 2025 -

Grote Mitsubishi responded

We’re very sorry to hear about your experience, and we completely understand your frustration. This isn’t the level of service we strive to provide. We’d like to review your situation and work toward making it right — please reach out to Patrick at 260-422-5000 so we can look into this further and get everything resolved for you.

October 10, 2025

Wonderful customer service. They answered all my questions and even gave us a ride to get breakfast while our vehicle was being serviced.. More

by bharris110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I cannot remember the kind gentleman‘s name who gave us a ride, but he was amazing. An older gentleman., Michelle Henry
Oct 10, 2025 -

Grote Mitsubishi responded

Thank you so much for the great feedback! We’re glad our team could make your visit comfortable and convenient — even getting you to breakfast while you waited! We truly appreciate your business and hope to see you again next time.

October 08, 2025

Awesome service friendly environment willing to help will be returning whenever I need service done More

by jasonboothby2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Grote Mitsubishi responded

Thanks, Jason! We’re so glad you enjoyed your visit and found our team friendly and helpful. We appreciate your kind words and look forward to seeing you again for your next service! 🚗👍

October 07, 2025

I purchased a vehicle from Grote years ago and although I no longer own said vehicle the service department always done such an Awesome job in a timely manner at a fair price i continue to take my vehicles t More

by lesburks66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2025 -

Grote Mitsubishi responded

Thank you so much, Leslie! We truly appreciate your continued trust in our service department over the years. It means a lot to know you still choose us for your vehicle care. We’re always happy to help! 🚗💙

October 06, 2025

Knowledgeable staff -put me in the best car for me not the most expensive. Overall very helpful. More

by rconfer52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Grote Mitsubishi responded

Thank you for the 5-star review! We’re glad to hear our team helped you find the perfect car that fit your needs. Enjoy your new ride, and we appreciate you choosing us! 🚗✨

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