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Group 1 Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
3,273 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 3,273 reviews

September 08, 2026

Great dealership, still happy with my purchase. However, the customer service I received today was horrible. More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie
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September 07, 2026

My experience with this dealership was horrible, frustrating, exhausting, and I will not be returning. More

by lisa_doucet337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar
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September 04, 2026

The service at GMC South is outstanding. They treat you like family and help you with any issues More

by Jaylen1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2026 -

Group 1 Buick GMC South responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 03, 2026

Rafael Your the BEST SALES PERSON you listen to your clients and meet their needs and always make yourself available to assist them from sales to service your unique understanding is top notch your cari More

by Karina0221
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2026 -

Group 1 Buick GMC South responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Buick GMC South! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2026

Anthony went into detail what I needed for my car to keep it running smoothly. Great setvice department. Thank you More

by carmen.pastrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Sep 03, 2026 -

Group 1 Buick GMC South responded

Hello, we're happy you found Anthony to be so supportive during your experience here at Group 1 Buick GMC South. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2026

The service representative met me at the car with a smile. She was very polite, courteous and professional. My overall visit was very good. More

by ruthdancer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Belman
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Sep 03, 2026 -

Group 1 Buick GMC South responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Buick GMC South. Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2026

Purchased a new vehicle without being pressured. Everyone I dealt with from the top down were super friendly and helpful so I could decide on the options I wanted in the vehicle I selected. Best ex More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Richert and Fernando Valdez
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Aug 29, 2026 -

Group 1 Buick GMC South responded

Hi Mark, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2026

Professional; friendly and efficient. No need for any more words. The three words I used is more than sufficient. More

by togodbetheglory56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arellano, Josh,
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Aug 29, 2026 -

Group 1 Buick GMC South responded

Hi, thank you so much for the positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2026

Rafael was quick to attend us and help us with everything you could possibly think off. Everything was fast and efficient, super grateful for his service and support!! More

by lilian1224rivera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 30, 2026 -

Group 1 Buick GMC South responded

Hello, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

August 25, 2026

Service is excellent, great job in getting things done! Prices are not to expensive, like other dealerships. The dealership offers oil changes package for affordable prices! Come and see for yourselves? More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Anthony
Print
Aug 30, 2026 -

Group 1 Buick GMC South responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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