Group 1 Buick GMC South

I feel like I was ripped off , and my family and I have purchased over 10 vehicles from them purchased over 10 vehicles from them More

good for a purchase but to be honest the seevice department leave space to be better department leave space to be better More

Hands down Shane is the best service advisor I ever had. His communication right on point. Finished my service ahead of time, and even drove my truck himself to get it wash His communication right on point. Finished my service ahead of time, and even drove my truck himself to get it wash More

Andrea Bellman was very helpful getting my vehicle repaired promptly and efficiently, excellent communication skills, quick to reply text messages or return phone calls. She went out of her way to mak repaired promptly and efficiently, excellent communication skills, quick to reply text messages or return phone calls. She went out of her way to make sure my out of stock part was sourced quickly and efficiently. Made sure my 2 aftermarket batteries were returned since they still had warranty. A+ highly recommended. More

Ada was absolutely fantastic to work with! She was professional, knowledgeable, and made the entire car-buying process smooth and stress-free. She took the time to answer all of my questions, She was professional, knowledgeable, and made the entire car-buying process smooth and stress-free. She took the time to answer all of my questions, was never pushy, and truly cared about making sure I got the right vehicle for my needs. Her excellent customer service and attention to detail really stood out. I highly recommend asking for Ada if you’re looking for a great experience at Beck & Masten Buick GMC South! More

Service and staff were great! Would definitely recommend to friends and family. Definitely coming back for future vehicle services. Would definitely recommend to friends and family. Definitely coming back for future vehicle services. More

Beck & Masten is a Top Notch dealership for GMC. I scheduled an Advantage oil change and tire rotation but also had a short list of other issues that needed attention. My Customer Service Representa I scheduled an Advantage oil change and tire rotation but also had a short list of other issues that needed attention. My Customer Service Representative “Gill” was spot on, timely, courteous and EXTREMELY professional. Gill mentioned that it would be a little challenging to take care of all of my “punch list” items. However at the end of the day, Gill came through like a champ. He communicated with me throughout the day and kept me informed. Beck and Masten is lucky to have this SUPERSTAR! Thanks Gill. More

This location is absolutely the worst at sales and customer service. After you pay for a maintenance plan, they service attendants kept sneaking in an oil change charge after I explain over and over i customer service. After you pay for a maintenance plan, they service attendants kept sneaking in an oil change charge after I explain over and over it’s already covered under my plan. When I ask them to remove the change, it’s done reluctantly, with an attitude.. every single oil change! If I wanted hidden charges and attitude while getting my service, I would go to a mom am pop shop. The service technicians are never available and rarely return phone calls. I am trading my GMC AT4 in for a Chevy Silverado just so I don’t have to deal with crap vehicles and crappier service. Do yourself a favor and avoid this location and all personnel working there. More

Ada Pasasin , was a blessing again. This is the third truck I've bought with her and she is the Best. Very knowledgeable and will get your questions answered and get you back on the roa This is the third truck I've bought with her and she is the Best. Very knowledgeable and will get your questions answered and get you back on the road. Look fwd to working with Service dept also. Financing was great with Mr. Mohammed. Thanks to a great experience with a fantastic Crew. Shop Mechanics also very helpful. More

Alberto in service was great! They got my vehicle in and out in a hurry. Service was top notch! They got my vehicle in and out in a hurry. Service was top notch! More