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Group 1 Ford El Paso - Service Center
El Paso, TX
840 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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840 Reviews of Group 1 Ford El Paso - Service Center
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September 09, 2025
There were several small issues that each alone would not have been so bad, but the collection of them iritated me. The worst of these was how Alexis told me to check my email when I asked him about a coupon have been so bad, but the collection of them iritated me. The worst of these was how Alexis told me to check my email when I asked him about a coupon for the service they were completing. I am really questioning why I am still coming to "Group 1" for the maintenance on my vehicles. More
by montmraaa3413
Employees Worked With
Service Dept
September 09, 2025
Service was excellent and fast. I appreciated the courteous rep. Will recommend this dealership to all. I appreciated the courteous rep. Will recommend this dealership to all. More
by Mirybaquera
Employees Worked With
Other Employees :
Marya
September 09, 2025
Shops and waiting areas vary clean and nice my service advisor is very professional and has excellent customer values Jerry is very knowledgeable in his professional aspects I will recommend Jerry for a p advisor is very professional and has excellent customer values Jerry is very knowledgeable in his professional aspects I will recommend Jerry for a promotion More
by Tury Morales
Employees Worked With
Services
September 06, 2025
This dealership found the issue with my truck and provided a solution that I could agree with. The time it took to apply the fix was reasonable and I barely felt the wait with the amenities provided. provided a solution that I could agree with. The time it took to apply the fix was reasonable and I barely felt the wait with the amenities provided. More
by aceathlet
Employees Worked With
Kay Durr
September 03, 2025
Siempre que llevo mis vehículos a la agencia Ford Siempre tengo muy buena atención sobre todo el Sr. Jose Carrillo. tengo muy buena atención sobre todo el Sr. Jose Carrillo. More
by DEMETRIOA87.DA
Employees Worked With
August 30, 2025
Great service department. Reliably fast getting my car back to me. Great customer service. Winning team. Reliably fast getting my car back to me. Great customer service. Winning team. More
by thaddaeus_caldwell
August 28, 2025
Excellent customer service. They are very attentive to your needs. I highly recommend their service They are very attentive to your needs. I highly recommend their service More
by Lonesome Dove
Employees Worked With
August 28, 2025
Very friendly and curtesy service from service advisor Jerrymyles Esmele. He kept in touch with me on the technical aspects of the problem. Jerrymyles Esmele. He kept in touch with me on the technical aspects of the problem. More
by himaese
Employees Worked With
