Group 1 Ford of Pensacola

Very great service, was quick and perfect! Advisor was amazing as well , awesome service, car is perfect! Advisor was amazing as well , awesome service, car is perfect! More

Sarah Riley was awesome, you definitely need to hire more people like her. By far the best service writer I’ve worked with at your shop in quite a while! people like her. By far the best service writer I’ve worked with at your shop in quite a while! More

Does not listen when setting appt on the phone. A needed repair was not on the list for techs to complete, therefore, I am forced to take time off again to get this done at a later date. Will proba A needed repair was not on the list for techs to complete, therefore, I am forced to take time off again to get this done at a later date. Will probably take it somewhere else. More

World Ford Service team did another phenomenal job. Quick and easy oil change without issue. Judith was my service advisor again and she consistently helps ensure my requests for service are well tak Quick and easy oil change without issue. Judith was my service advisor again and she consistently helps ensure my requests for service are well taken care of - fully and timely. I will be back in 10k miles. Already considering tire replacement and know the Group1 team will be ready to support that as well!! More

Always appreciate the great service from Danny! After many visits he knows me and knows my car very well. After many visits he knows me and knows my car very well. More

Brought my truck in for an oil change Chris coordinated everything for and was fantastic. I appreciate his professionalism and care while handling my service. everything for and was fantastic. I appreciate his professionalism and care while handling my service. More

Problem of oil leak was taken care of and the reason why was taken care of . Aiden was great in helping us. He listened to our concerns and took care of the problem. was taken care of . Aiden was great in helping us. He listened to our concerns and took care of the problem. More

Jerry (Danny) is the best Service Rep at World Ford. He kept me updated and made sure I was happy with my new tires and lug nuts. Whenever I schedule an appointment again you can bet I’ll request Danny. He kept me updated and made sure I was happy with my new tires and lug nuts. Whenever I schedule an appointment again you can bet I’ll request Danny. More

The Chris in the service department worked closely with us to ensure we were clear on just what our repair required and what the charges were. us to ensure we were clear on just what our repair required and what the charges were. More

Jacob was a great help, was very communicative and transparent about the prices of things transparent about the prices of things More