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Group 1 Ford of Pensacola
Pensacola, FL
2,703 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
November 11, 2026
Scheduled service completed on time and professional
customer service as well as future recommendations for car.
More
by Amartin
Employees Worked With
Katrina Grayson
November 11, 2026
Just plain awful.
Lack of internal communication is mind blowing. If I had any other choice for service I would take my car there.
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by Domobonelli
Employees Worked With
All of them
November 11, 2026
Unprofessional to the customer and towards colleagues
within both sales buildings. Unprofessional in follow up of sale and warranty concerns. Service representative Sara was the only one to complete the
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by J
Employees Worked With
Adam
Dealership Inventory (615 Vehicles)
