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Group 1 Ford of Pensacola

Overview Reviews (2,442) Inventory (635)

Group 1 Ford of Pensacola

Name: Group 1 Ford of Pensacola
Address: 6397 Pensacola Blvd., Pensacola, FL, 32505, US
Telephone: (850) 476-9050
Rating: 4.7

4.7

2,442 Reviews

6397 Pensacola Blvd., Pensacola, Florida 32505

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Sales: (850) 476-9050

Service: (850) 266-2222

Parts: (850) 476-9050

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Group 1 Ford of Pensacola

Pensacola, FL

Overview

Reviews

Vehicles

4.7

2,442 Reviews

Call Dealership (850) 476-9050

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6397 Pensacola Blvd.

Pensacola, FL

32505

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4.7

2,442 Reviews

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View 3 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (2,442) Inventory (635)

Contact Group 1 Ford of Pensacola

Sales: (850) 476-9050

Service: (850) 266-2222

Parts: (850) 476-9050

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Showing 2,442 reviews

June 29, 2023

SERVICE VISIT

World Ford consistently provides great customer service in a convenient professional manner at a great value. The facility is always clean and comfortable and everyone there is always courteous and gracio in a convenient professional manner at a great value. The facility is always clean and comfortable and everyone there is always courteous and gracious. I’ll continue bringing my Expedition for service and repairs. More

by fbryanjr53

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Recommend Dealer

Yes

Employees Worked With

Miranda

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Jul 30, 2023 -

Group 1 Ford of Pensacola responded

It is our pleasure to provide convenient and professional service to you when it is time to service your Expedition. Thank you for your kind words and your business. World Ford Pensacola looks forward to assisting you again in the future. Thank you Five Star review!

Jul 31, 2023 -

fbryanjr53 responded

It’s a well deserved Five Star rating and I’m looking forward to dropping my Expedition off this week for additional service.

June 29, 2023

SERVICE VISIT

All i need was a oil change and it took 2 and a half hours!! Insane. hours!! Insane. More

by Qb.torey

Service Price Transparency

Recommend Dealer

Employees Worked With

No clue

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June 28, 2023

SERVICE VISIT

Sold a premium used (2020) to us which had a defect (molding around driver’s window). Dealership would not stand behind the problem but charged me $1100. To fix the problem. Also, the service scheduli (molding around driver’s window). Dealership would not stand behind the problem but charged me $1100. To fix the problem. Also, the service scheduling is very bad. Even with an appointment we had to wait 5 days at the dealership before work began on the car. More

by Gvanhouse

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Recommend Dealer

Employees Worked With

Bryan Fetterling -one star rating

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Sep 13, 2023 -

Group 1 Ford of Pensacola responded

Thank you for sharing your concerns with us. I apologize for the issues you encountered with the premium used car and the scheduling of your service. Your feedback is essential to us, and I'm committed to addressing these matters to ensure your satisfaction. Please contact me via email below, so we can discuss these issues further, and I look forward to the opportunity to assist you. Nathan Cartwright General Manager n.cartwright@worldford.com

June 27, 2023

SERVICE VISIT

No communication no courtesy cars. April my car was there for 10 days. I had no transportation..Brought my car back with a brake fluid leak from April and I didn’t get a receipt by ema April my car was there for 10 days. I had no transportation..Brought my car back with a brake fluid leak from April and I didn’t get a receipt by email from that visit and I left it last Wednesday June 21 I believe and no communication no courtesy car. I don’t have transportation. More

by Linda

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Recommend Dealer

Employees Worked With

Mike and KevinJardine

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June 25, 2023

SERVICE VISIT

Quick service. I definitely came to them because of the coupon they mailed me. They should mail more coupons. I definitely came to them because of the coupon they mailed me. They should mail more coupons. More

by kurtprochaska

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Dan Blocker

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Jun 27, 2023 -

Group 1 Ford of Pensacola responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 25, 2023

SERVICE VISIT

The service advisors there are the nicest people. 10 stars for Brian. He's great 👍 10 stars for Brian. He's great 👍 More

by tomkatt60

Service Price Transparency

Recommend Dealer

Yes

Employees Worked With

Scott White, Brian Agcaoili, Lisa Fillingim, Jeff Beard, Bob Smith, Chris Jones, Sonic Fonacier

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Jun 27, 2023 -

Group 1 Ford of Pensacola responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 25, 2023

SERVICE VISIT

World Ford Pensacola is a great dealership. . Every department is always giving their best. I am a lifetime customer! . Every department is always giving their best. I am a lifetime customer! More

by Rebelndre

Service Price Transparency

Recommend Dealer

Yes

Employees Worked With

Scott White, Zane Presley, Dan Blocker, Rick Manzoni, Brandy Wells

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Jun 25, 2023 -

Rebelndre responded

World Ford is awesome

June 24, 2023

SERVICE VISIT

Always prompt, friendly service, at a great price. I will continue to utilize World Ford. I will continue to utilize World Ford. More

by brent13ramsey

Service Price Transparency

Recommend Dealer

Yes

Employees Worked With

David Demint

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Jun 27, 2023 -

Group 1 Ford of Pensacola responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, World Ford Pensacola

June 22, 2023

SALES VISIT - NEW

Salesman Blake was very helpful. The deal went very smoothly. It was a great experience in all. The deal went very smoothly. It was a great experience in all. More

by Starvmarv16

Sales Price Transparency

Recommend Dealer

Yes

Employees Worked With

Blake Cannon

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June 22, 2023

SERVICE VISIT

Judy did a fantastic job of getting things paid for vice me having to pay the whole amount for a certified preowned vehicle problem. me having to pay the whole amount for a certified preowned vehicle problem. More

by Bob Best

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Judy Lachange

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Jun 27, 2023 -

Group 1 Ford of Pensacola responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Jun 27, 2023 -

Bob Best responded

Yes she did do a fantastic job!!

Group 1 Ford of Pensacola

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