Group 1 Ford of Pensacola

Christopher Garrido got us takent care of in a professional and prompt manner. Exceptional service. professional and prompt manner. Exceptional service. More

The guy that helped me was super nice & made me feel very comfortable even though i don’t know a thing about cars comfortable even though i don’t know a thing about cars More

Ben Johnson’s exceptional service, professionalism, and care convinced me to stay despite cheaper alternatives available. care convinced me to stay despite cheaper alternatives available. More

Group one ford was very accommodating, and also they had great customer service quick service and also the grounds were clean! great customer service quick service and also the grounds were clean! More

Jerry (Danny) is the amazing! Great communication and amazing work! Best dealership in town! Awesome! Great communication and amazing work! Best dealership in town! Awesome! More

The service department is well organized and clean. Technicians are polite and knowledgeable. The lounge area is clean and comfortable with vending machines and television. Technicians are polite and knowledgeable. The lounge area is clean and comfortable with vending machines and television. More

Always have a very pleasant experience at this dealership. They always get me in and out without any issues dealership. They always get me in and out without any issues More

My vehicle popped up with an engine alertand these folks did their best to diagnose it, but the errors did not show up when they took their diagnosis so they couldn’t see what the errors were. They did not did their best to diagnose it, but the errors did not show up when they took their diagnosis so they couldn’t see what the errors were. They did not charge me for what they looked at. So very appreciative of this fact. If the engine light comes on again, they will be the first to see it this time . Thank you for all your cooperation and positive attitudes. More

I took my car in for a recall that was supposed to take four or five hours. It was there for four days and no one would talk to me about it. I called several times and nobody answered the phone and nobody four or five hours. It was there for four days and no one would talk to me about it. I called several times and nobody answered the phone and nobody called me back. Horrible customer service I would definitely not buy a car there. More

Walked in off the street, no appointment, needed new battery, excellent Customer Service, great waiting room. In and out in less than hour. battery, excellent Customer Service, great waiting room. In and out in less than hour. More