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Group 1 Ford of Pensacola

Pensacola, FL

4.7
2,444 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 2,444 reviews

October 21, 2014

Awesome job! We had a great experience with World Ford and Jim Knudsen. He went out of his way to find the exact Expedition EL that we wanted. More

by macgabster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Knudsen
Oct 21, 2014 -

Group 1 Ford of Pensacola responded

Thank you for your kind review on Jim. We all wish you the best with your new Expedition EL! Please let me know if there is ever anything I can assist you with. Ric Moreno, General Manager

October 21, 2014

Best Truck Buying Experience Was looking for a vehicle and after answering a few questions, Jim Knudsen narrowed down my search and I was test driving a Ford 150 truck. The whole More

by Kington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Knudsen
Oct 21, 2014 -

Group 1 Ford of Pensacola responded

I'm glad Jim was of great help during your car search. I hope you are enjoying your new F-150 and that it is meeting all of your automotive needs. Please let me know if there is ever anything I can assist you with. Ric Moreno, General Manager

October 21, 2014

A Pleasant Experience Victor Cross is very friendly, and operate in such a professional manner. He makes you feel special and treat you with up most respect. He understand More

by shawnroberts1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2014 -

Group 1 Ford of Pensacola responded

I hope you are enjoying your new Ford Explorer! Thank you for your kind review on Victor. If there is ever anything I can assist you with, please let me know. Ric Moreno, General Manager

October 20, 2014

Pleasantly Surprised! I can't believe how easy purchasing a car turned out to be! Will definitely come back to Aaron and World Ford in the future. I More

by kaoschic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2014 -

Group 1 Ford of Pensacola responded

I'm glad Aaron provided you with an easy car purchase! Please let me know if there is ever anything I can assist you with. Enjoy your new car! Ric Moreno, General Manager

October 20, 2014

uncompromising service The service i received from the sales team of Troy Mann and Bob Smith was great they really went above and beyond yo ensure my buying. Experience was More

by Daron2265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Smith
Oct 21, 2014 -

Group 1 Ford of Pensacola responded

Thank you for your kind review. I'm glad Troy and Bob went above and beyond to make sure they earned your customer satisfaction. We look forward to further assisting you in the future! Ric Moreno, General Manager

October 19, 2014

Very honest, open and up front and very hassle-free. Lisa was very accommodating for my needs in a vehicle. Very knowledgeable and up front and never felt pressured for a sale. I will be sending everyo More

by mride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Fillingim
Oct 20, 2014 -

Group 1 Ford of Pensacola responded

Thank you for your kind review on Lisa! I'm glad she accommodated and met all of your automotive needs. I hope you are enjoying your new ride! Ric Moreno, General Manager

October 19, 2014

car purchase Never had a better experience purchasing a car than with World Ford of Pensacola and salesman Jim Knudsen. Would recommend him and World Ford to an More

by Alma Kotula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Knudsen
Oct 20, 2014 -

Group 1 Ford of Pensacola responded

I'm glad Jim earned your trust and customer satisfaction! Please let me know if there is ever anything I can assist you with. Ric Moreno, General Manager

October 19, 2014

Great experience After nearly getting the worst deal ever at Gary S in ft walton beach. We decided to go to World Ford. Jim was awesome, not your typical salesman. Rec More

by Rbinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Knudsen
Oct 20, 2014 -

Group 1 Ford of Pensacola responded

Thank you for your kind review. I'm glad Jim was able to provide you with a great car buying experience! We look forward to further assisting you in the future. Ric Moreno, General Manager

October 19, 2014

Victor Cross is a true gentleman and knowledgeable salesman. My wife and I recently were in the market for another Ford truck. We checked a few other dealerships and decided on World Ford. Although we were dis More

by sales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2014 -

Group 1 Ford of Pensacola responded

Thank you for your feedback. I apologize for the disappointment we provided you in the beginning of your visit. I hope Victor was able to turn it around and earn your customer satisfaction. If there is ever anything I can assist you with, please let me know. Ric Moreno, General Manager

October 19, 2014

Thanks, Jim. Keep up the good work. I came into World Ford after doing a lot of research trying to find a particular vehicle. My wife and I met Jim when we found the Honda Passport they More

by crazyby40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Knudsen
Oct 20, 2014 -

Group 1 Ford of Pensacola responded

Bruce and Ronda, Thank you for this great review on Jim! He is indeed a great employee and we are lucky to have him. I'm glad he impressed you and was able to provide you with a great car buying experience. If there is ever anything I can assist you with, please let me know. Enjoy your Honda Passport! Ric Moreno, General Manager

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