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Group 1 Ford of Pensacola

Pensacola, FL

4.7
2,396 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 2,396 reviews

October 31, 2025

The experience was definitely a good one! Danny was very personable. Good job!! He is a keeper. More

by yukamitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny mcwatters
Nov 01, 2025 -

Group 1 Ford of Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2025

Everyone in there was very very nice and helpful! Got my oil changed and diagnostic done very quickly. Will definitely be returning. More

by hvoel123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Jones
Nov 01, 2025 -

Group 1 Ford of Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2025

Montana checked me in she said it would be about an hour and a half to two hours for my oil change since there was a few customers ahead of me she was correct about an hour and a half I was out of there the More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 31, 2025 -

Group 1 Ford of Pensacola responded

Hi, we're happy you found Montana to be so supportive during your experience here at World Ford Pensacola. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2025

When I pulled up for service I was greeted with a welcoming smile and professionalism More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen Stubenha
Oct 31, 2025 -

Group 1 Ford of Pensacola responded

Hi Cathy, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Oct 31, 2025 -

Cathy responded

Yes Clone Ellen in service… her professionalism and caring attitude and went out of her way to make things right

October 30, 2025

Jason took great care of me. My truck was done before expected. Always in communication and price was just what they quoted More

by tbradburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 31, 2025 -

Group 1 Ford of Pensacola responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jason here at World Ford Pensacola! We do hope we can be of assistance in the future. Take care!

October 30, 2025

Took care of our fleet truck quickly and with great communication from all aspects from appointment scheduling to final billing More

by Pensacola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Montana
Oct 31, 2025 -

Group 1 Ford of Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 30, 2025

This dealership is always very friendly and professional. The work they've done on my Bronco has been top notch. Highly recommended. More

by Judy
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bryon Merrell
Oct 31, 2025 -

Group 1 Ford of Pensacola responded

Hi Judy, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 28, 2025

Great service check in staff, very helpful and knowledgeable with the ability to communicate well with the customer More

by lee4him2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Montana Mcdon
Oct 29, 2025 -

Group 1 Ford of Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

October 27, 2025

Great service! This place always takes great care of my vehicle. I'm happy to be a customer here. More

by kdw976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Oct 29, 2025 -

Group 1 Ford of Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at World Ford Pensacola! Thank you again, and have a fantastic day!

October 27, 2025

I worked with Marcus Bradburn. He did an amazing job getting the deal done fast and easy. Everything went smooth, no stress at all. Marcus was professional, honest, and made the wh More

by Tech Hossam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus bradburn
Oct 29, 2025 -

Group 1 Ford of Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at World Ford Pensacola! Thank you again, and have a fantastic day!

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