Group 1 Ford of Pensacola

Easy to set an appointment, got my vehicle in on time, communicated with me upon completion, and Sara (my service coordinator) was responsible for the great experience I had. Thanks so much Sara! communicated with me upon completion, and Sara (my service coordinator) was responsible for the great experience I had. Thanks so much Sara! More

Very accommodating. I am in town visiting a sick friend and have to return to Texas in two days. They were quick to complete repairs and return my truck in one day. I am in town visiting a sick friend and have to return to Texas in two days. They were quick to complete repairs and return my truck in one day. More

The very best dealership in the Gulf Coast Thank you. . always professional work greatly appreciated . always professional work greatly appreciated More

Ford makes vehicles with great features and that are fun to drive. However, they have a reputation for being the recall king. Good thing is this dealership has an excellent service center with great peopl to drive. However, they have a reputation for being the recall king. Good thing is this dealership has an excellent service center with great people in it. Makes getting through these issues easy. More

Competent, great service with a goal of providing outstanding customer satisfaction. Able to provide technical services needed to maintain today's vehicles. outstanding customer satisfaction. Able to provide technical services needed to maintain today's vehicles. More

They are amazing. They got me in quickly and finished the job efficiently and quickly. They got me in quickly and finished the job efficiently and quickly. More

Rico is amazing. He drove the vehicle to our home. He made the buying process easy and was very easy to work with. I left Cd in my old car and he mailed it to me. He drove the vehicle to our home. He made the buying process easy and was very easy to work with. I left Cd in my old car and he mailed it to me. More

Sara was great and extremely helpful to me. I appreciate all the help that was given. I appreciate all the help that was given. More

Stoped by world ford just to look, Stephan found me in the parking lot. I knew what I wanted , but wasn’t sure if I’d find it or not. He made sure to grab keys so I could look at the very few different op the parking lot. I knew what I wanted , but wasn’t sure if I’d find it or not. He made sure to grab keys so I could look at the very few different options they had in the model/sub model I was looking for. He explained everything in great detail, I really was not planning on buying a car that same day, but he really went to bat for me and made sure I got the best deal possible! I didn’t feel pressured into anything and I drove away very happy with my brand new car!! More

So easy and courteous staff In and out quickly! ! Appreciate the team and experience They are my go to service location. ! Appreciate the team and experience They are my go to service location. More