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Group 1 Ford of Pensacola

Pensacola, FL

4.7
2,617 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 2,617 reviews

June 30, 2026

Our service rep was the best yet; asked great questions, provided clear info and recommendations. Strongly thumbs up. More

by TH85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 01, 2026 -

Group 1 Ford of Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 30, 2026

Good service, reasonable pricing, very nice waiting area. Would definitely have my car serviced here again. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Monarch
Jul 01, 2026 -

Group 1 Ford of Pensacola responded

Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

June 29, 2026

Clean,friendly,did the work that was scheduled in a short time,called me as promised More

by mrswimmingbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Montana
Jun 30, 2026 -

Group 1 Ford of Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 28, 2026

Exceptional service provided by the advisors and staffs. There are no extra selling or recommendations and straight to the points. No pressure for the customer like other dealers. Thank you. More

by DaveY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Cole
Jun 29, 2026 -

Group 1 Ford of Pensacola responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 28, 2026

They are Quick, courteous, honest and customer oriented. Provide really great value for the money! More

by oli_olivarez
Recommend Dealer
Yes
Employees Worked With
Christopher G (1555342)
Jun 30, 2026 -

Group 1 Ford of Pensacola responded

Hi, thank you so much for your positive comments about Group 1 Ford of Pensacola! We do hope we can be of assistance in the future. Take care!

June 28, 2026

Fast intake of your vehicle. Automatic doors are very helpful on the service bay area. Parking is limited in this area. More

by Alm3kids
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris service writer.
Jun 30, 2026 -

Group 1 Ford of Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

June 26, 2026

Very professional and our salesman, Brandon, knew the vehicle inside and out. It was a lot faster than any other dealership I’ve dealt with in the past. More

by Dunwalddarrin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Berry, Sonic Fonacier
Jun 26, 2026 -

Dunwalddarrin responded

I want to thank, Brandon Berry, for a great experience at my recent purchase of my F150 Tremor. Extremely knowledgeable and was not pushy and explained every detail. Thank you!!!!! Love my new ride!!!

Jun 27, 2026 -

Group 1 Ford of Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Pensacola. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 25, 2026

JGreat service. Danny is the best. Thanks for taking care of our vehicles at Group 1! More

by Nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
June 25, 2026

It is always a pleasure dealing with your service department and especially enjoy working with Danny. He’s always very helpful and knowledgeable. More

by wking315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Jun 26, 2026 -

Group 1 Ford of Pensacola responded

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2026

Great service and keeping me informed on status reports of vehicle maintenance and repairs and any issues as they arise More

by byronmatherne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Sara
Jun 26, 2026 -

Group 1 Ford of Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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