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Group 1 Toyota North Austin

Austin, TX

4.1
2,933 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,933 reviews

December 29, 2025

They sell me a car with painting issues, they say it was perfect before paperwork, but after signing everything and wash the car you can see the issues. More

by davcanas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pedro Benitez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2025 -

Group 1 Toyota North Austin responded

Dear Valued Customer, Thank you for bringing this to our attention. I want to sincerely apologize for the issues you’ve experienced with the paint on your recently purchased vehicle. We understand how disappointing this must be, especially after making such an important purchase. Our goal is to ensure every customer feels confident and satisfied with their vehicle, and we regret that we fell short in your case. Please know that we take your concerns seriously and would like the opportunity to review the situation and find a solution. Could you please share a few details, such as when you first noticed the problem and any photos of the affected areas? This will help us determine the best way to assist you. We truly value your business and want to make this right. I will personally follow up to ensure your concerns are addressed promptly or you may reach at to me Edgar Cervera, at Ecervera@group1auto.com Thank you again for letting us know. Sincerely, Edgar Cervera Used Vehicle Sales Manager - Toyota of North Austin

December 27, 2025

Good service and nice attention good people and nice place and i like too much good viber More

by Miguelrubio121879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sat Amor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2025 -

Group 1 Toyota North Austin responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 26, 2025

My advisor Arielle went above and beyond for me. Service was very busy and she took the time to help me when I needed it. Thanks, I’ll be back. More

by Bvpdl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arielle
Dec 28, 2025 -

Group 1 Toyota North Austin responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 24, 2025

Eric, our salesman, was extremely helpful, knowledgeable, and kind in helping us purchase our truck. Behzad Masoumi helped us through all the paperwork and signing. We got a great deal and they made it a pl More

by myjlmacy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Behzad Masoumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Lemacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2025 -

Group 1 Toyota North Austin responded

Hi, we're happy you found Eric to be so supportive during your experience here at Toyota of North Austin. If you have any further questions, please give us a call. We're always happy to help!

December 23, 2025

Very fast and very detailed. Would come back to get extra service. Great job all around More

by Atxpoet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sat Amor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2025 -

Group 1 Toyota North Austin responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2025

Worst Experience with Worst Sales Person I went to North Austin Toyota to buy a car and ended up just wasting my whole afternoon. The guy(Sameer) I was working with kept playing these weird games. More

by Bsrkrk3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sameer
Dec 30, 2025 -

Group 1 Toyota North Austin responded

Dear Valued Customer, Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience with our dealership did not meet your expectations. We strive to provide exceptional service and a positive experience for every customer, and it’s clear we fell short in your case. Your comments are important to us, and we are reviewing what happened to understand where we can improve. Whether it’s communication, timeliness, or overall customer care, we are committed to addressing these concerns and ensuring that your next experience is much better. If you would like to discuss this with me, Brendan Madsen you can reach me at bmadsen@group1auto.com Thank you again for bringing this to our attention. Your feedback helps us improve and deliver the level of service our customers deserve. Best regards, Brendan Madsen Sales Manager - Toyota of North Austin

December 17, 2025

I live in San Antonio but for the last couple of years, I've been purchasing my vehicles at Toyota and North Austin because the attention and service here is excellent. They also provide me with a rental c More

by gisiballet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Buantello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Palladino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yadir from service , Mohammed Merchant
Dec 20, 2025 -

Group 1 Toyota North Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 17, 2025

It was very busy but they make you feel very comfortable. Super nice , non pushy sales tactics used. Nice selection of well kept used cars . More

by tankke2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Nohemi Reyes
Dec 19, 2025 -

Group 1 Toyota North Austin responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 14, 2025

Toyota Of North Austin is a very reliable dealership. They do good maintenance and they’re very dependable. More

by Orion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Dec 17, 2025 -

Group 1 Toyota North Austin responded

Hello, we are so happy to read such a great review about Toyota of North Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 18, 2025 -

Orion responded

Thank you.

December 13, 2025

It is very slow, it takes at least 3 hours every time I get an oil change. More

by Josesantana499
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk the guys name
Dec 19, 2025 -

Group 1 Toyota North Austin responded

Dear Jose, Thank you for sharing your experience with us. We understand that waiting three hours for an oil change feels too long, and we truly apologize for the inconvenience. Our goal is always to provide timely service, but sometimes unexpected factors (such as high service volume or additional inspections) can extend the time. We appreciate your patience and value your time. Please reach out to Josie Easter at Jeaster@group1auto.com if you have any further questions. Thank you for choosing Toyota of North Austin. We appreciate your business and look forward to serving you better in the future. Best regards, Josie Easter, Service Customer Relations

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