Group 1 Toyota North Austin

Going in today I was very nervous getting my first car but Joe made the experience very calm and welcoming would definitely recommend Joe to any of my friends to get a new car but Joe made the experience very calm and welcoming would definitely recommend Joe to any of my friends to get a new car More

Pedro is an incredibly kind person. He is very patient and attentive throughout the whole process. If you need to buy a car, I highly recommend Pedro. He is very patient and attentive throughout the whole process. If you need to buy a car, I highly recommend Pedro. More

I am very sad and disappointed with the service. After being a customer for almost four years, we received terrible service with few options. We spent four days negotiating. After being a customer for almost four years, we received terrible service with few options. We spent four days negotiating. More

Called in needing a vehicle with 0 to limited amount down. Jo scheduled me a time to come in, started the application process right away. He asked what kind of car I wanted and I was able to leave with down. Jo scheduled me a time to come in, started the application process right away. He asked what kind of car I wanted and I was able to leave with a similar model! Thank you Jo for outstanding service and entertaining sand pendulum 😄 More

Hacen mal el trabajo , para hacerte pagar más por cosas innecesarias, son muy incompetente en el trato a sus clientes, dan malas atenciones y se atreven a insultar al cliente. Hoy me sucedió haciéndole ser innecesarias, son muy incompetente en el trato a sus clientes, dan malas atenciones y se atreven a insultar al cliente. Hoy me sucedió haciéndole servicio a mi vehículo More

Staff is always super kind and friendly. They’ve been a big help whenever I have issues with my car! They’ve been a big help whenever I have issues with my car! More

Gracias por su trabajo, atención con calidad, excelente y prontitud en el atendimiento bendiciones y y prontitud en el atendimiento bendiciones y More

Rafael was great, he got everything done. He said he would and then some. And he got it all done in a reasonable amount of time. I am completely impressed with what he was able to get accompl He said he would and then some. And he got it all done in a reasonable amount of time. I am completely impressed with what he was able to get accomplished. More

The staff is very friendly. I was able to purchase the vehicle with ease. Ali (salesman) was able to find me a vehicle spec that I wanted. He went over and beyond by picking up I was able to purchase the vehicle with ease. Ali (salesman) was able to find me a vehicle spec that I wanted. He went over and beyond by picking up the vehicle from San Antonio. I was very pleased at delivery. I love my new car More

Made an online inquiry on a used vehicle that had just come in the night before. It was priced at $6,488. An hour later I showed up for an appointment to test drive and was given a Carfax and buyer's sh come in the night before. It was priced at $6,488. An hour later I showed up for an appointment to test drive and was given a Carfax and buyer's sheet with the sale price with tax, title, and fees, including a "mandatory" GPS fee of $499. I had to run to make a medical appointment and said I would be back in the afternoon to show my wife and purchase. When I finally had a chance to review the buyers order, I noticed the vehicle was price at $7,884. I immediately looked online, and it was priced at $6,888. I called the salesperson and inquired about the sudden price increase and texted him a screen shot of the $6,888 price. He called me back after checking with the used car sales manager and stated the price increase was due to a "market change". A 19.4% price increase transpired in two hours. I bought my first at this dealership in 1994. And I've had half a dozen vehicles serviced there, including two current Toyotas. This greedy group just lost my 30+ years of business. Shopper beware!!!!! More