Group 1 Toyota Rivertown

Came for regular maintenance, Sheena the service advisor, kept me updated on the progress and my car wad ready at the time promised. kept me updated on the progress and my car wad ready at the time promised. More

Appointment began as scheduled. Service advisor kept me posted on service progress and checked on me in the service center. Service as promised. Service advisor kept me posted on service progress and checked on me in the service center. Service as promised. More

Veronica at 1 Toyota Rivertown was excellent to work with and took care of all my needs perfectly. This group is always super friendly and helpful, and I'm in my fourth Prius purchased from them. and took care of all my needs perfectly. This group is always super friendly and helpful, and I'm in my fourth Prius purchased from them. More

People were very courteous Service I feel was a little slow for just an oil change Had to wait a while to be checked out after my vehicle was already waiting for me to take slow for just an oil change Had to wait a while to be checked out after my vehicle was already waiting for me to take More

They go out of their way to make sure you leave happy. Great customer service rep Great customer service rep More

Enjoyed my visit today. Justine Haas was very helpful and answered all my many questions. It actually was a pleasure doing business with Group 1 Toyota Rivertown. Justine Haas was very helpful and answered all my many questions. It actually was a pleasure doing business with Group 1 Toyota Rivertown. More

Had an appointment and waited 3 hours for oil change and tire rotation!!After waiting 2 hours no one had started the service on my vehicle. There was no updates or communication provided to me.during this s tire rotation!!After waiting 2 hours no one had started the service on my vehicle. There was no updates or communication provided to me.during this service visit. . When I tried to reach out to Veronica for a 3 hour update, she was unavailable, with a note posted at her desk to reach out to another advisor for assistance. James McBroom had to finish my check out. I never received a text message to track my service progress/ status until I found Mr McBroom after 3 hours. This text from him to track my service Progress was too little too late. I feel like I fell like I fell thru the crack and should have received periodic updates from the service department. regarding the timely encounter for service, More

When i arrived I was waited on very quickly. Svc Rep was very nice and knowledgeable. Service completed in a timely manner. Svc Rep was very nice and knowledgeable. Service completed in a timely manner. More

Good experience from start to finish. Sales agent Kelsey Berardi worked with me to find a truck I liked and priced to suit me. Very professional, no pressure, answered all my questions an Sales agent Kelsey Berardi worked with me to find a truck I liked and priced to suit me. Very professional, no pressure, answered all my questions and followed up on the prep work and kept me informed. After making the deal she still stayed with me until all the paperwork was finished and I drove off the lot. If you are looking for a vehicle call on "Kelsey Berardi" . Excellent service. Thank you Kelsey. Gene in Dothan. More

Service advisor was very thorough. Went out of his way to be sure everything went smoothly. Went out of his way to be sure everything went smoothly. More