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Group 1 Toyota Rivertown

Columbus, GA

4.3
1,233 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 1,233 reviews

June 21, 2026

Aaron Lightsey was very helpful for my car service and explained everything and answered all my questions More

by SB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Lightsey , John Hopkins
Jun 22, 2026 -

Group 1 Toyota Rivertown responded

Hello, we're happy you found Aaron to be so supportive during your experience here at Group 1 Toyota Rivertown. If you're ever in need of more help, please let us know!

June 19, 2026

They nice work with you in what you want. they keep you posted about your vehicle.they also ask if you have any question about anything.they fast.you can count on them.honest and careing More

by chargergirl4chargergirl47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
No work with any of them
Jun 21, 2026 -

Group 1 Toyota Rivertown responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 19, 2026

It was good and i appreciated the snacks. Please add allergy friendly snacks. The dealership was what I expected More

by Genevia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Jun 21, 2026 -

Group 1 Toyota Rivertown responded

Hello Genevia, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 18, 2026

Horrible experience with them doing $2500 of work that was done wrong, waiting several weeks because their young tech assigned to my car was "busy with school" Used to have some resemblance of customer se More

by PorscheClubsportRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth
June 15, 2026

Fair experience with my service visit this morning. Wait time on vehicle was bearable.Customer waiting area a plus.Will probably return soon for new tires when there is a tire sale.Thanks More

by jrmjr230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron , John Hopkins
Jun 17, 2026 -

Group 1 Toyota Rivertown responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2026

As soon as I arrived, I was politely greeted and taken care of. The wait was not too long and the staff assisted with any questions I had. More

by Ashley Sha’Nor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaina
Jun 15, 2026 -

Group 1 Toyota Rivertown responded

Ashley, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Rivertown. If you have any further questions, please give us a call. We're always happy to help!

June 11, 2026

Very fast and friendly. I recommending for anyone to come. You get your car in a timely manner More

by josh_stafford6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty
Jun 12, 2026 -

Group 1 Toyota Rivertown responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 08, 2026

I have purchased 2 vehicles from this dealership and each time was awesome. Friendly, courteous, and professional. Kelsey Berardi made this experience very pleasant, and she really worked hard to find us t More

by doc2233x
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsey Berardi, John Hopkins
Jun 09, 2026 -

Group 1 Toyota Rivertown responded

Hi, we are so happy to read such a great review about Group 1 Toyota Rivertown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2026

Good service but a bit pricey Natali was efficient I liked the idea if the ride More

by mhussein2801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali, John Hopkins
Jun 08, 2026 -

Group 1 Toyota Rivertown responded

Thank you for your feedback. We’re glad to hear Natali provided efficient service and that you found the transportation option helpful. We understand your concern regarding pricing and appreciate you sharing your perspective. We hope to continue providing you with quality service and value on your future visits.

June 01, 2026

Terrible Communication and Total Waste of TimeI inquired online about a vehicle and spent two days trying to get simple questions answered. Instead of actual help, I just received automated-feeling replies More

by Cathybackus2014
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
John Hopkins
Jun 05, 2026 -

Group 1 Toyota Rivertown responded

I'm sorry to hear about the trouble you've experienced. After checking our records, I couldn't find any details of your online visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Winford Lee General Sales Manager Group 1 Toyota Rivertown (919) 675-3630

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