Group 1 Toyota Rivertown

Toyota is Always Efficient to the care of Vehicles Top Notch Service Tech Veronica! Thanks Notch Service Tech Veronica! Thanks More

They were very efficient with getting my vehicle in and out quickly. I appreciated the effectiveness to make sure I didn't have any questions. out quickly. I appreciated the effectiveness to make sure I didn't have any questions. More

Giovanni was very helpful and the team performed the oil change on my daughter’s car in a timely manner ensuring she was not late for her game. Thank you! change on my daughter’s car in a timely manner ensuring she was not late for her game. Thank you! More

Feeling incredibly frustrated and stressed. I bought a 2015 Chevy Silverado from Rivertown Toyota in Columbus, GA on Sept 24, 2025. Less than a week later — and under 300 miles driven — the tra I bought a 2015 Chevy Silverado from Rivertown Toyota in Columbus, GA on Sept 24, 2025. Less than a week later — and under 300 miles driven — the transmission started failing. The dealership confirmed the torque converter is bad, but this issue wasn’t disclosed or listed on the inspection or vehicle history report. The truck is still at the dealership, and I haven’t gotten it back. I’ve asked them to rescind the sale and am now seeking legal advice. I expected better from a name like Rivertown Toyota. This has been an incredibly stressful situation. More

It was my first time here and service was excellent. Elaina Hill was so awesome Elaina Hill was so awesome More

Very friendly staff. Took a bit longer than expected but overall great service and hospitality Took a bit longer than expected but overall great service and hospitality More

Staff was very helpful and kind. we spent almost the whole day there, they even offered us lunch. Lindsay was knowledgeable, even let me take the car out for lunch to see if I’d like we spent almost the whole day there, they even offered us lunch. Lindsay was knowledgeable, even let me take the car out for lunch to see if I’d like it before making the purchase. Overall great experience More

Been waiting for almost2 1/2 hours for tire rotation and had to leave at that point due to prior appt. had to leave at that point due to prior appt. More

I will never go back to this dealership for any reason. The only positive experience I had was with a new service advisor, Jeremy Spear, who I believe was in training. He was an exceptional employee with The only positive experience I had was with a new service advisor, Jeremy Spear, who I believe was in training. He was an exceptional employee with integrity not yet jaded by this dealership. More

My car had been ready for a while and no one came to the waiting area to let me know. I came in with an appointment for an oil change and after 3 hours of waiting I went to ask what the status of my car was waiting area to let me know. I came in with an appointment for an oil change and after 3 hours of waiting I went to ask what the status of my car was and they said it had been ready for a while. I had other things I needed to get done today besides sitting in the waiting room. Also the fee I was told before hand was less than the bill and when I questioned it they said shop fees had to be added. They should have known what the charges were when I asked and not give me a higher fee once the work was done. I feel this was very poor customer service. I will not be taking my car back to them again. I will use someone else to service my car. More