Group 1 Toyota Rivertown

Customer service experience completely absent from service department. Asked for update 90 minutes after checking in and vehicle hadn’t even been serviced yet, even with an appointment. There was no c service department. Asked for update 90 minutes after checking in and vehicle hadn’t even been serviced yet, even with an appointment. There was no communication offered by the desk. They spent more time on break than physically present. More

Nice, comfortable waiting area. This was my first oil change. It went a lot faster than I would have thought. Service writer was very nice. This was my first oil change. It went a lot faster than I would have thought. Service writer was very nice. More

I love the professional service of the business as well as the courteous service. Well informed of your needs. as the courteous service. Well informed of your needs. More

They done good. They done good. They done good. They done good. They done good. They done good. They done good. They done good. They done good. More

Misty did a great job! Very helpful and knowledgeable of what was going on and with helping me. Very helpful and knowledgeable of what was going on and with helping me. More

They kept my car for nine hours because "recalls take a long time." When I finally got the car back, all they'd done was the basic 30k mileage service I came in there for in the first place. So why keep it long time." When I finally got the car back, all they'd done was the basic 30k mileage service I came in there for in the first place. So why keep it all day? Now I have to go back. More

Sheena was very professional and helpful. I appreciated her willingness to answer questions I had about my car being serviced, as well as walking me through the paperwork. I appreciated her willingness to answer questions I had about my car being serviced, as well as walking me through the paperwork. More