Back

Group 1 Toyota Rivertown

Columbus, GA

4.3
1,182 Reviews

1661 Whittlesly Road

Columbus, GA

31904

Directions

By Type

Showing 1,182 reviews

February 19, 2026

Had a engine recall, dealership provided a loaner car. Everything went smooth besides some shipping issues.Very satisfied with the end results. More

by bryantjody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Feb 21, 2026 -

Group 1 Toyota Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 19, 2026

Had a great experience today getting maintenance done at this dealership. The whole process was smooth, professional, and quick. Austin Melendez especially was outstanding, very helpful, respectful, and kep More

by ariel.deleonramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Melendez
Feb 21, 2026 -

Group 1 Toyota Rivertown responded

Hi, we're happy you found Austin to be so supportive during your experience here at Group 1 Toyota Rivertown. If you have any further questions, please give us a call. We're always happy to help!

February 17, 2026

It's a clean place, and the staff was exceedingly helpful and patient to my mom and I. More

by Sbartley90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina Bibles, Winford
Feb 21, 2026 -

Group 1 Toyota Rivertown responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

February 14, 2026

I got good service, didn't take that long the hole staff is friendly.Thanks More

by raymondmarchany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Feb 15, 2026 -

Group 1 Toyota Rivertown responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 14, 2026

Bought a Toyota Crown Signia and have used them now 3x for the 5,000 mile service that comes with purchase. Scheduling department is accommodating so that the best time for me can be scheduled. I usual More

by heidigraziano29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmon Baker
Feb 18, 2026 -

Group 1 Toyota Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2026

Alaina Hill provided outstanding customer service and professionalism throughout my appointment. I appreciate her assistance. More

by mbev69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Hill
Feb 15, 2026 -

Group 1 Toyota Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

February 11, 2026

Took car in at 745am for a diagnostic they found out what the problem was More

by tiffany_davis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quenisha
Feb 14, 2026 -

Group 1 Toyota Rivertown responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 11, 2026

Took car in at 745am for a diagnostic they doing out what the problem was More

by tiffany_davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quenisha
Feb 14, 2026 -

Group 1 Toyota Rivertown responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 09, 2026

Due to a misunderstanding with my bill I was happy. Your service kids need to pay more attention. More

by Owensg1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
February 07, 2026

Very enjoyable experience! Everyone was friendly and helpful, and my salesman Jonah was the best! He took the time and care necessary to ensure I was aware of all my options an More

by JorgeM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonah Thomason
Feb 12, 2026 -

Group 1 Toyota Rivertown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!