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Group 1 Toyota Rivertown

Columbus, GA

4.3
1,091 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 1,091 reviews

September 25, 2025

Eilana was the kindest person ever! Very patient and helpful throughout the whole process! Great experience! More

by anjelicasmth94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eilana Ward
Sep 27, 2025 -

Group 1 Toyota Rivertown responded

Hi, thank you for your kind review; we are happy to pass along your comments to Eilana here at Rivertown Toyota! Thank you again, and have a fantastic day!

September 24, 2025

This dealership is horribly ran from top to bottom. Sold me a 25k car with the mirror glued to the door and then called me a liar. Once I showed them pictures of it falling off they say there is nothin More

by jakeoliver2288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles-0 Shelby-0 GM Shelby-0, John Hopkins
Sep 26, 2025 -

Group 1 Toyota Rivertown responded

Thank you for your feedback. Our Sales Manager has attempted to reach out to you to discuss the situation. Please contact Trund Comer directly at (706) 780-4602 Or bcomer@gp1auto.com, so we can better understand your experience. We value your business and look forward to speaking to you. Trund Comer - Used Vehicle Sales Manager

September 23, 2025

My service associate was courteous and informative. The waiting area was very clean! I was confident when I left my car was road ready for another 5,000 miles! More

by GF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Sep 25, 2025 -

Group 1 Toyota Rivertown responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 22, 2025

Riverton Toyota dealership was very professional and very knowledgeable on all subjects that were discussed and discovered during my time with them and all employees that I incountered while I was there were More

by James Muszynski/ Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't get all names of your employees because I walked all around your lot while having the service done but you have a assume crew working there. , John Hopkins
Sep 23, 2025 -

Group 1 Toyota Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 20, 2025

The customer service was outstanding and very professional. I really appreciate the attentiveness to detail and professionalism. More

by K.Humphrey95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Sep 21, 2025 -

Group 1 Toyota Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

September 20, 2025

If you make an honest mistake dealing with them, you are screwed. Buyer beware. Find another dealer. More

by bprice4870
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Shelley, Maverick and Sabrina and a sales mgr who barely speaks English , John Hopkins
Sep 23, 2025 -

Group 1 Toyota Rivertown responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Shelby Holley - General Manager Rivertown Toyota | sholley@group1auto.com

September 20, 2025

Stopped in the dealership to get new windshield wiper blades ,service personal was very pleasant and efficient and installed them. More

by sandybarker6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica , service writer
Sep 22, 2025 -

Group 1 Toyota Rivertown responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2025

Dropped off vehicle, explained the issues about the vehicle cutting off randomly while driving to the Service Advisor and picked up the next day with no issues, More

by Small Change
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine
Sep 19, 2025 -

Group 1 Toyota Rivertown responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 16, 2025

Staff was very nice and informative. Great service. Dealer was uplifting and helpful with your needs. More

by Rere
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dr G Johnson, John Hopkins
Sep 19, 2025 -

Group 1 Toyota Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2025

They are highly knowledgeable about toyota parts and vehicles, went in for a scheduled brake inspection and came out happy! More

by Vinchez7229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melendes was great and so was Kyle mechanic. , John Hopkins
Sep 16, 2025 -

Group 1 Toyota Rivertown responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!