Group 1 Toyota Rivertown

I really enjoy the staff they are very professional and polite. In addition, the Service Advisors are great with the customers and controlling the traffic. polite. In addition, the Service Advisors are great with the customers and controlling the traffic. More

Quick and efficient. Staff was friendly to everyone coming in. Made sure I was able to get to class on time. Staff was friendly to everyone coming in. Made sure I was able to get to class on time. More

Had fun with getting my price. I did miss something on the price that is already in the vehicle. I will get better. I did miss something on the price that is already in the vehicle. I will get better. More

We are given an appointment but we still have to sit all day past our appointment time. Then we get overcharged for labor. More than what the actual parts cost. A quick test drive ended up being over an hou day past our appointment time. Then we get overcharged for labor. More than what the actual parts cost. A quick test drive ended up being over an hour test drive. Things need to be changed More

Dependable, accurate friendly, trustworthy, happy environment, supportive, dealer friendly, ckean,,smart, makes sure that you are satisfied with the service 😄 environment, supportive, dealer friendly, ckean,,smart, makes sure that you are satisfied with the service 😄 More

This dealership is excellent. Timing was perfect and work was done as requested. I highly recommend Toyota service. Timing was perfect and work was done as requested. I highly recommend Toyota service. More

Clean , friendly, waiting room ok with tv to watch sports on .have a coffee maker with several options to choose from on .have a coffee maker with several options to choose from More

I thought the dealership was clean. The staff were friendly. The vehicle I wanted to purchase was available for me to see and test drive when I arrived. The sales agent Zach was absolut The staff were friendly. The vehicle I wanted to purchase was available for me to see and test drive when I arrived. The sales agent Zach was absolutely awesome. He was professional, answered our questions, willing to pushback and/or negotiate on our behalf. My only quarrel with my experience was the length of time needed to sign paperwork and finalize everything. We arrived at the dealership at 1:30 and didn’t leave until 7 PM. I would suggest some better efficiencies to get the customer in and out under a set time especially one with exceptional credit. This is my second Acura MDX and I was in and out of the dealer in less than a hour. I was with the finance person for 15 minutes, no exaggeration. Provide for scenarios where the customer can fill out forms via tablet and submit. While customers are waiting, offer them a beverage or snack. Otherwise, I am looking forward to having my second MDX for a while. More

⭐️⭐️⭐️⭐️⭐️ we had such a wonderful experience working with Jonah at Toyota! From the beginning, he was patient, professional, and really listened to what we wanted. He never pressured us into we didn’t n with Jonah at Toyota! From the beginning, he was patient, professional, and really listened to what we wanted. He never pressured us into we didn’t need, and instead made sure we got the exact car we were looking for. Jonah went above and beyond to answer all of our questions, explain every detail clearly, and made the whole process smooth and stress-free. If your looking for someone who truly cares about helping you find the right car, ask for Jonah. We couldn’t be happier with our purchase and are so grateful for his help. HIGHLY RECOMMEND ! More

The service department redeemed itself! Last time I had to leave after hours of waiting but still didn’t get to have the 5k mile service. This time I was in and out in an hour. Everyone was Last time I had to leave after hours of waiting but still didn’t get to have the 5k mile service. This time I was in and out in an hour. Everyone was extremely pleasant and courteous. More