Grubbs INFINITI

Juan Vasquez was a fantastic sales person and worked hard to meet my needs ! He explained everything in detail ! I would buy from again in the future! to meet my needs ! He explained everything in detail ! I would buy from again in the future! More

My experience was great from setting up my appointment with Chris (my normal maintenance advisor) to him transitioning me over to Paul due to the nature of my visit. Paul was very nice, informative, and with Chris (my normal maintenance advisor) to him transitioning me over to Paul due to the nature of my visit. Paul was very nice, informative, and took great care of me. I also thoroughly enjoyed driving the 2020 QX80! Great experience as usual! More

Well laid out and organized with customer satisfaction in mind. The employees has a good knowledge of dealership and work hard match the customer with the product. Keep up the great work mind. The employees has a good knowledge of dealership and work hard match the customer with the product. Keep up the great work More

Armani made the car buying experience very smooth! He went over every detail of the car which helped me make my decision even easier. Thank you for everything! went over every detail of the car which helped me make my decision even easier. Thank you for everything! More

At Grubbs Infiniti, the sales team were so accommodating and efficient. Their fiance team is amazing and clearly and succinctly explained the package details. They provide top quality serv accommodating and efficient. Their fiance team is amazing and clearly and succinctly explained the package details. They provide top quality service and i was very satisfied with my buying experience. More

Brandy is one of the most responsive reps I have ever dealt with. Her integrity and follow-through are unsurpassed. Allan in service is top-notch, as well. They really take care of customers. dealt with. Her integrity and follow-through are unsurpassed. Allan in service is top-notch, as well. They really take care of customers. More

Worst experience I have had to date at a dealer service department. They did $2500 damage to my vehicle while installing tires and refuse to take ownership of their mistake. After looking at all the othe department. They did $2500 damage to my vehicle while installing tires and refuse to take ownership of their mistake. After looking at all the other reviews this seems to be a common trend at Grubs Infiniti Service Grapevine. When I told them I would not pay until my vehicle was returned like it was when I dropped it off the threats began. At this time they refuse to return my car after keeping it for 15 days without any communication on the issue. This was not the only issue I have had with this visit, just the culmination of a horrible trip to their dealership. Steer clear of this place at all costs. They have zero integrity and will cause you nothing but grief. Do not trust anything Jim Mora or any of their service department managers tell you. If they choose to do the right thing I will update the results. More

Cesaer was very helpful! I truly appreciate the dealership for staying open and service people who kept coming in to work on vehicles. I loved your loaner car but happy to have mine back. Thanks fo dealership for staying open and service people who kept coming in to work on vehicles. I loved your loaner car but happy to have mine back. Thanks for excellent service everyone! More

Armani and the Grubbs team were the most professional, knowledgeable and fun group to work with and made the buyung process seem seemless.. The Grubbs team was able to give me a great price according the knowledgeable and fun group to work with and made the buyung process seem seemless.. The Grubbs team was able to give me a great price according the Kelly Blue book on the vehicle. Thank you Jacob (sales manager) and had a quick and easy 5 minute auto loan approval process. I was impressed with the inspection and cleaning detail Grubbs did on the vehicle. I am a first time buyer from a dealership and i will go back to Grubbs and see Armani for future purchases. More

My experience with Grubbs was awesome the sales and finance department was great I made my purchase and it didn't take long to get the deal done finance department was great I made my purchase and it didn't take long to get the deal done More