Grubbs Nissan

Sales and finance lies and cheats with baits and switches Refused to sell us a used car on an advertisement price. Bait and switched us to a new car. Then upon going to the finance department we ABSOLUTELY Refused to sell us a used car on an advertisement price. Bait and switched us to a new car. Then upon going to the finance department we ABSOLUTELY TOLD THE FINAMCE REPRESENTATIVE WE DO NOT WANT ANY WARRANY OR GAP PROTECTION OR ANY ADD ONS TO THE PRICE. We were adamantly direct and ask several times that it be removed. After that he said with the payment we agreed too he would charge $3400 for an extended warrany in our payment? So we promptly said please remove it and give us the lower payment. So he removed some of the cost instead then told us it was removed. “We trusted he did not add a warranty” After getting home and seeing the papers he had added a $2450 warranty to our contract and did not show us it was still there. He Lied to Us to our face. We have filed a law suit against them and I have filed complaints all the appropriate regulation offers for consumer protections to protect others from this process. We were repeat customers so we trusted them. This was deceptive and not a way to do a customer. We may have signed a contract, but to have been lied to just to take a little money in lue of a good customer is truly deceptive and completely wrong. Do not go to them for honesty. More

Great service I was in and out in less than an hour for repair work I needed done. I will definitely be back! Very professional staff and friendly. I was in and out in less than an hour for repair work I needed done. I will definitely be back! Very professional staff and friendly. More

Service Jeff Norris and Ted Levie excellent as always. Ted is the reason that I still use my 1991 Pathfinder as my main vehicle It has almost 350,000 m Jeff Norris and Ted Levie excellent as always. Ted is the reason that I still use my 1991 Pathfinder as my main vehicle It has almost 350,000 miles on it and still going strong More

Great Service Team The Entire Team was great. From initial call to bringing my car around was wonderful. Service like that make people trust what the service their getti The Entire Team was great. From initial call to bringing my car around was wonderful. Service like that make people trust what the service their getting. More

Excellent service!! My visit was so pleasant. From my arrival to departure the staff were gracious and helpful in answering my questions. Nice dealership. I’ll be back. My visit was so pleasant. From my arrival to departure the staff were gracious and helpful in answering my questions. Nice dealership. I’ll be back. More

Grubbs Nissan has the best service. Period! We took our new Altima for a scheduled oil change. Service was excellent as usual and Mr. Siddarriss Swann, who sold us the Altima, spotted us at the We took our new Altima for a scheduled oil change. Service was excellent as usual and Mr. Siddarriss Swann, who sold us the Altima, spotted us at the service center and immediately came over to say hello and to make sure we were being taken care of. Service is always great at Grubbs Nissan- we should know, because we’ve bought three cars from Grubbs and we always feel like VIP because of people like Siddarriss Swann and the excellent customer service we’ve come to expect and love. Thank you Grubbs! More

DON'T BUY A CAR FROM GRUBBS NISSAN DON'T BUY A CAR FROM GRUBBS NISSAN! ALL THEY WANT TO DO IS GET YOUR MONEY FOR THE CAR AND THAT'S IT. FORGET ABOUT CUSTOMER SERVICE AND MAKING SURE THA DON'T BUY A CAR FROM GRUBBS NISSAN! ALL THEY WANT TO DO IS GET YOUR MONEY FOR THE CAR AND THAT'S IT. FORGET ABOUT CUSTOMER SERVICE AND MAKING SURE THAT THE CUSTOMER IS HAPPY. IT TOOK US 3 MONTHS TO GET OUR MONEY BACK FOR THE GAP INSURANCE. GO TO CLAY COOLEY NISSAN TO BUY A CAR! RUN FROM THIS HORRIBLE DEALERSHIP. SAVE YOUR TIME AND SANITY, RUN.... More

Great Experience!!! Vince was wonderful and is an absolute professional! He sent a video of the car prior to our arrival and thoroughly explained all aspects of the car. Vince was wonderful and is an absolute professional! He sent a video of the car prior to our arrival and thoroughly explained all aspects of the car. Vince took the time to sit with us and download all apps applicable to our vehicle. He set the standards for car buying. Grubbs is the example all dealerships should strive to emulate. Ameer Shallwani from the finance side was also wonderful and professional. More

Great Place I have purchased 8 vehicles from Grubbs and the experience has gotten better and the people have gotten friendlier each time. I highly recommend to ev I have purchased 8 vehicles from Grubbs and the experience has gotten better and the people have gotten friendlier each time. I highly recommend to everyone More

Excellent service It was just a screw in the tire, but Ramon made sure it was covered and got it changed quickly. Service people were friendly and very professional. It was just a screw in the tire, but Ramon made sure it was covered and got it changed quickly. Service people were friendly and very professional. More